Customer reviews from lg.com
LG - 18,000 BTU 230V Window Air Conditioner - White
Average customer rating
4.1
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
5
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for LG - 18,000 BTU 230V Window Air Conditioner - White
Customer Rating
5
Love my LG....
on June 20, 2024
Posted by: Emery J
[This review was collected as part of a promotion.] I love my LG 18000 But Air Conditioner. I works really well, loving the Wifi part of it where I can turn the ac on before I get home from a hard days work. or just even scheduling a time to come on or shut off. Thank LG for creating a wonderful unit.
Written by a customer while visiting lg.com
Customer Rating
4
Cooling down
on June 26, 2024
Posted by: Kojk
Highly recommended. Using less electricity than my fridgedaire 18,000 BTU unit. Recommend a platform type installation for safety in window mounting. The only draw back it is alittle noisy when compressor is running.
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Poor product
on July 1, 2024
Posted by: Kameron arthur
It broke in less than 30 days. And I was led on in the warranty and it wasn’t fixed
Quality
2
Features
1
Value
1
Response from lg.comBy LG, July 2, 2024
Hi, Kameron. Thank you for reaching out to us and sharing your feedback on the LG Air Conditioner (LW1823HRSM) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our services, product's overall performance, and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
I love how it can be used for cooling and heating.
on May 8, 2024
Posted by: Lorrie68
from Clarksville, Mo
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had my air conditioner for 2 weeks and I am thrilled with it. I love the remote control and the ease of using it. I would definitely buy this same one in the future.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from denham springs la
Verified Purchase:Yes
this is my second unit of the same, very pleased very efficient would highly recommend to anyone looking for the same item. Thanks.
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great choice!
on August 14, 2024
Posted by: ALOVE
from Texas
We bought this unit to replace the one we had that had just quit working. As the temperatures were in triple digits we needed one quickly. This is the updated version of the one we had, so we opted to buy it. We feel that this was a wise choice. It works like a champ.
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Confused on filter.
on September 2, 2024
Posted by: jak1425
Our contractor purchased the product for our attic while it was being remodeling into a bedroom. It continually shows a red light for the filter to be cleaned. Is this normal? We have only used the cooling no heat used in August.
Response from lg.comBy Jae, LG Digital Care Team, September 2, 2024
Hi Jak! We'd love to assist with your LG air conditioner. If you see the Clean Filter LED is on, we recommend cleaning the filter. After cleaning, press the Filter Reset button on the control panel! Your owner's manual will have more information on page 17. For any additional questions, let us know on social @LGUSSupport. We're always here to help! *Jae
Written by a customer while visiting lg.com
Customer Rating
5
on September 13, 2024
Posted by: Rzeigler
[This review was collected as part of a promotion.] I love this a/c unit!!! It cools down the house and also keeps the humidity down. Great
Written by a customer while visiting lg.com