Customer reviews from lg.com
LG - 12,000 BTU High Efficiency Dual Inverter Window Air Conditioner with Wi-Fi and LCD Remote, 115V - White
Average customer rating
4.5
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
3
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for LG - 12,000 BTU High Efficiency Dual Inverter Window Air Conditioner with Wi-Fi and LCD Remote, 115V - White
Customer Rating
3
Could be better for inverter technology
on July 14, 2024
Posted by: Chasc1
[This review was collected as part of a promotion.] Air conditioner extremely large for only 12k BTU.
Could have been designed much smaller. Much empty waste of space inside the unit. It does cool well. Only have this a month now. Two small lizards
Entered from the side vents on the outside and died.
Should also have a filter or smaller holes to prevent this from happening.
Could have been designed much smaller. Much empty waste of space inside the unit. It does cool well. Only have this a month now. Two small lizards
Entered from the side vents on the outside and died.
Should also have a filter or smaller holes to prevent this from happening.
Response from lg.comBy LG, July 16, 2024
Hi, there. Thank you so much for sharing your thoughts and providing feedback on the LG Air Conditioner (LW1224IVSM) model. We understand your concerns regarding the size of the unit and the wasted space inside. We strive to offer a wide range of products to meet our customers' diverse needs and preferences. However, we acknowledge that not every product meets everyone's expectations or requirements. Regarding the issue with the small lizards entering the unit, we will take your suggestion of incorporating a filter or smaller holes into account to prevent such incidents from happening in the future. We value your feedback, and we'll pass it along to our team for further review and improvement. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Exactly what I was looking for!
on August 3, 2024
Posted by: Ed at Home
from Putnam County, NY
I wanted a large AC that was quiet, efficient, and 110 volts. this 12k BTU LG unit fit the bill, and I am quite happy with it! Be aware that there are several very similar units. Watch the model numbers carefully when comparing prices from site to site. (model LW1224IVSM uses dual inverters, making it quiet and efficient, but a little more expensive.)
Installation can be done from inside the house, with the exception of 2 screws that secure the unit to the external case. Step by step instructions made the install easier than I expected.
The only negative is I do not know where I will store this unit over the winter (leaving it in the window is not recommended).
Installation can be done from inside the house, with the exception of 2 screws that secure the unit to the external case. Step by step instructions made the install easier than I expected.
The only negative is I do not know where I will store this unit over the winter (leaving it in the window is not recommended).
Pros: Quality, Features/Settings, Performance
Written by a customer while visiting lg.com
Customer Rating
5
Happy
on August 7, 2024
Posted by: jjjrrr
from North Haven Connecticut
Very happy with ac unit. I have about 560 sq. ft. three sides get sun, cools fine on 90 + days. Sleeve that unit fits in was not square on rear end. Tried to force to square came close but not square. Still unit works fine. Is quite, you really can't tell when compressor is on. Also as mentioned in previous review, watch model number it can be confusing.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Comfort and Efficiency!
on July 31, 2024
Posted by: NaomiQuilter
from Roslyn, NY
The air conditioner was installed last week and it has already improved my life. Not only is it more energy efficient than our previous unit, but it is quieter. We have not had to reset the breaker once! The old unit only cooled one half of our living room, this LG unit manages to cool the entire room, possibly because of the placement if the vents. Also, we used to have to set the old unit at 68 degrees but this unit is set at 72 degrees and provides much more cooling - my daughter, who is sensitive to heat, is very comfortable, while I happily wear a sweater! One more thing - it is much quieter than our old AC, so we don't have to keep the TV volume so high.
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com