Customer reviews from Western Digital
WD - BLACK 6TB Gaming Internal Hard Drive
Average customer rating
4.1
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
9
4 Stars
2
3 Stars
1
2 Stars
2
1 Star
1
100%of customers recommend this product.
(
7 out of
7)
Customer Reviews for WD - BLACK 6TB Gaming Internal Hard Drive
Posted by: n-SF
Verified Purchase:Yes
5 year warranty from an established company for a rather fast, physically solid, 5TB HD that is Not more expensive than Seagate but has a Much better warranty,, is a GREAT buy.
I now have two of these, purchased this year. They are great for backup drives and those backups are Much faster than cloud backups.
I now have two of these, purchased this year. They are great for backup drives and those backups are Much faster than cloud backups.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: Sian
Verified Purchase:Yes
Im a regular customer for WD product since 2012. The 6tb that I bought was excellent except a little noisy when copy files and super late shipping. Please don’t use UPS for future delivery.
Written by a customer while visiting Western Digital
Posted by: Oooo
Verified Purchase:Yes
Never again. Never again. Never again. Never again.
Response from Western DigitalBy SM OLS, September 1, 2022
Hello,
We're sorry to hear about your user experience with WD_Black Gaming Hard Drive and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with WD_Black Gaming Hard Drive and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: Anonymous
Verified Purchase:Yes
No issues so far,i purchased 2 of the 6tb drives for gaming backups on my new build. The drives are suprisingly quiet as well.
Written by a customer while visiting Western Digital
Posted by: Alan F.
Verified Purchase:Yes
I've had this installed in my PC for only about a week, and the install process was easy. I'm using this as addational storage, so no OS install was required. The only thing I had to do was format the drive using Disk Management (under Windows Tools/Computer Management). I've never had a problem with WD bare internal drives and expect this one to be no different. So far, so good.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: BIG DADDY 46
Verified Purchase:Yes
VERY ! GOOD TO HAVE ! I LOVE IT VERU GOOD DRIVE , TO HAVE .LOTS OF STOREAGE ! THAT HOLDS A LOT .
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: Lenny_2345
Verified Purchase:Yes
WS Black 3.5" 6T HDD came DOA
But free return and refund process was smooth
Response from Western DigitalBy SM OLS, June 21, 2024
Hello Lenny12345,
We apologize for the inconvenience caused to you and appreciate your patience throughout this process. If there is anything else we can assist you with. Please open a support ticket at: https://support-en.wd.com/app/askweb/session/ the customer support team will contact you as soon as possible. We will be happy to assist you.
We apologize for the inconvenience caused to you and appreciate your patience throughout this process. If there is anything else we can assist you with. Please open a support ticket at: https://support-en.wd.com/app/askweb/session/ the customer support team will contact you as soon as possible. We will be happy to assist you.
Written by a customer while visiting Western Digital
Posted by: Bruce M
Verified Purchase:Yes
This is the hottest (temperature) hard drive I have ever used. I am a programmer for a fortune 500 company. I have dealt with thousands of hard drive, SSDs, and NVME. This is the hottest drive I ever dealt with. You cannot touch it. I have left the side off my just built own PC because I don't know if my cooling solution(s) can handle the extra calories of heat.
Response from Western DigitalBy SM OLS, July 11, 2024
Hello Bruce M,
We apologize for the inconvenience caused to you. Depending on your concern, if the drive is not behaving abnormally, to isolate the cause of the drive issue, it is recommended to connect the drive to the computer via a SATA port as secondary storage and check for any damage or defects in the drive.
We recommend connecting the drive as secondary storage via SATA port to the computer, to test the health of the drive using Western Digital Dashboard for Windows.
"Western Digital Dashboard: How to Install and Use"
https://support-en.wd.com/app/answers/detail/a_id/31759#subject2
If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.
"How to Get an RMA to Replace a Defective Product, Obtain a Power Supply, or USB Cable for a WD Product":
https://support-en.wd.com/app/answers/detail/a_id/10336
You may also get in touch with our technical support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb the customer support team will contact you as soon as possible.
We apologize for the inconvenience caused to you. Depending on your concern, if the drive is not behaving abnormally, to isolate the cause of the drive issue, it is recommended to connect the drive to the computer via a SATA port as secondary storage and check for any damage or defects in the drive.
We recommend connecting the drive as secondary storage via SATA port to the computer, to test the health of the drive using Western Digital Dashboard for Windows.
"Western Digital Dashboard: How to Install and Use"
https://support-en.wd.com/app/answers/detail/a_id/31759#subject2
If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.
"How to Get an RMA to Replace a Defective Product, Obtain a Power Supply, or USB Cable for a WD Product":
https://support-en.wd.com/app/answers/detail/a_id/10336
You may also get in touch with our technical support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb the customer support team will contact you as soon as possible.
Written by a customer while visiting Western Digital