Customer reviews from bestbuy-ca
JBL - Tour One M2 True Adaptive Noise Cancelling Headphones - Black
Average customer rating
3.2
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
4
4 Stars
2
3 Stars
0
2 Stars
2
1 Star
3
45%of customers recommend this product.
(
5 out of
11)
Customer Reviews for JBL - Tour One M2 True Adaptive Noise Cancelling Headphones - Black
Customer Rating
1
Not worth it
on January 11, 2024
Posted by: T
from Manitoba
These are hands down the worst headphones i've ever owned. Even on sale 200$ off i wouldn't suggest buying them. Full retail you might as well just buy Sony XM4 which are far better.
Wireless sound quality is ok at best, but the bigger issue is the volume level. With all volume control settings off, its still insanely quiet compared to similar headphones within the same price range.
The ANC is ok as well. Not amazing. Sounds bleed through as if i have the ambient aware setting on even though i don't. And for whatever reason if a fan breeze hits the headphones just right it sounds like you're in a wind tunnel, i've never had this experience with other ANC headphones that use mics.
Lastly the touch control on the side to pause/play is insanely sensitive. Constantly hitting it just from adjusting the headphones with my hands and the auto pause is incredibly sensitive as well just from laying down.
Only real good takeaway from these is the build quality feels premium but everything else is lucklaster. overall go spend your money elsewhere.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
for the benefit of future customers
on July 31, 2024
Posted by: Theo
from Canada
I have never had a skin reaction before and have worn several other brands of headphones over decades. I contracted contact dermatitis from these headphones after a total of approx 6 hours of use - rash, sever itching and required medical treatment.
JBL asked that I return the pair to amazon. I only wore them for several hours and left the stickers on so my pair could become yours.
They have denied accountability to avoid liability but I am 100% certain this product caused it.
JBL asked that I return the pair to amazon. I only wore them for several hours and left the stickers on so my pair could become yours.
They have denied accountability to avoid liability but I am 100% certain this product caused it.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Volume and Noise Cancelling
on April 11, 2025
Posted by: John
from Yellowknife, NT
The volume isn’t working good as well as the noise cancelling. Sorry but sad truth.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca