Written by a customer while visiting zerowater.com
Customer Rating
1
Product has poor design
on July 8, 2023
Posted by: PeterRaelian33
Length of ownership:3 months
I bought it 2 months ago I'm not very happy with it, the filtration doesn't last for very long, it's a poor design you have to fill up many times to get a full container it should have been designed so that the water level and the filtered water level would be the same size container. I will never buy it again and I will not recommend it to any of my friends or family.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, July 12, 2023
Thank you for submitting your feedback, your comments will be shared with the appropriate parties. If you would like to discuss your experience in more detail with us we can be reached by phone at 1-800-503-2939 or by email at customerservice@zerowater.com
Written by a customer while visiting zerowater.com
I feel the water does not go through the filter fast enough. And you can never fill the pitcher with water. It will only fill part way.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, July 25, 2023
Thank you for contacting ZeroWater. From time to time the filter can develop an air lock, some little air pockets or air bubbles that get trapped down inside the filter. Typically this is an easy and quick fix, simply remove the filter from the container and unscrew it from the tray. Then hold the filter sideways/horizontal and grip the filter very tightly and shake the filter with some good force side to side and back and forth 8 to 10 times. This will loosen the filter media and break the air lock.
Written by a customer while visiting zerowater.com
We hate the spigot, it's hard to use one handed and really clunky. It stays in the upright position and you push it down to dispense, which feels backwards to us. Or that that is a great system and the water tastes great!
I would recommend this to a friend!
Response from zerowater.comBy ZeroWater Team, August 23, 2023
Thank you for submitting your feedback, your comments will be shared with the appropriate parties. If you would like to discuss your experience in more detail with us we can be reached by phone at 1-800-503-2939 or by email at customerservice@zerowater.com
Written by a customer while visiting zerowater.com