Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
4
Great Dishwasher
on August 23, 2023
Posted by: ADeVito
[This review was collected as part of a promotion.] We needed to buy a new dishwasher and this one was affordable and had decent features compared to the last one we had. The machine is very quiet and has done a remarkable job. There is plenty of space but a weird layout if you don’t follow the manufacture recommended load pattern. The cycles are quite long, but does an excellent job.
[This review was collected as part of a promotion.] Not what I was hoping for. I thought a 3rd rack would be handy, but items don't get clean. The heavy-duty cycle is 2 hours long and still doesn't get my dishes clean. The soap dispenser broke 4 months in to use and trying to get it fixed has not been an easy task.
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 24, 2023
We pride ourselves on our high quality standards and regret that our product has not lived up to your expectations. We can understand your disappointment and are here to help. Please know that our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. We can see here that you've been in contact with our Customer Care Team regarding this concern. If the service provided does not resolve the issue, please let us know. You can reconnect with us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will dive right in. -Rox
[This review was collected as part of a promotion.] It doesn't fully dry the dishes.. I'm not sure why. I've tried reading into it and can't figure it out. I also feel like some sort of film is left on the dishes but that could be the tabs I use. I like the different shelves although I don't understand what the top shelf is for
Response from frigidaire.comBy Lauren, Online Outreach Specialist, August 28, 2023
Hi there, Shawna! We're sad to hear that you're experiencing issues with your dishwasher, and we appreciate you bringing this to our attention. We recommend you use rinse aid. Rinse aid improves drying, reduces water spots, and prevents filming. With it, water sheets off dishes rather than forming droplets. In some models, you can adjust rinse aid levels. And you can also select the NORMAL WASH and HI-TEMP WASH pads along with a Rinse Aid agent for improved drying performance. In the event the tips provided do not resolve your concerns, please connect with us via live chat or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
[This review was collected as part of a promotion.] Thought my coffee cups were permanently stained until I got this new dishwasher! Works great and love the top shelf!
[This review was collected as part of a promotion.] Easy to load with third rack for longer thin things. So quiet I can't tell if its running most of the time. A GIANT improvement from the previously installed dishwasher.
[This review was collected as part of a promotion.] Love this dishwasher, solid and works well with cleaning dishes and cookware. well pleased with my purchase!
[This review was collected as part of a promotion.] I cleans the dishes mostly fine. Sometimes the capsules aren't fully consumed by the machine and I can see leftovers but I've seen this in other machines as well.