Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
5
Love this dishwasher
on October 23, 2023
Posted by: Puddleski
[This review was collected as part of a promotion.] We’ve had this dishwasher for 6 months. It’s very quiet and our dishes come out very clean. We highly recommend this dishwasher
I purchased this dishwasher and had the unit less than 30 days and it stopped working. I had your service provider come out and try to order parts. Parts back ordered and not available, this took over 30 days to find out. Now you are asking me to wait another 7 business days to approve you replacing it. I have all Frigidaire appliances in my house. I will never buy another one of your products again. You apparently do not stand by your products and your servicing of said products is awful as well. I will be putting a review for this on all major sellers of your products as well.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 20, 2023
Hi, Fred. We're sorry to hear that this is what you encountered with your new refrigerator. We hope that help was offered and provided accordingly. Frigidaire is always here to help, and we want to further investigate your issue. Please don't hesitate to contact us via live chat at frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
[This review was collected as part of a promotion.] I find that it doesn’t dry as well as my previous machine Also, I need to scrub the plates more than I had to my old machine. The treys do not glide as smoothly either
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 19, 2023
Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that your experience didn't meet your expectations. We want to make sure you're getting all the assistance you need. Should you need further assistance, please reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will dive right in.
[This review was collected as part of a promotion.] The only thing I am disappointed about the dishwasher is that the end light dies not go off when the doir is opened after cycle is done.
[This review was collected as part of a promotion.] DUSWAHER GOOD
Response from frigidaire.comBy Rowena , Online Outreach Specialist, September 13, 2023
Hello! We appreciate the fantastic review! Customer satisfaction is our top priority and we encourage you to let us know if there’s anything we can do to deliver an even better experience next time. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] I purchased my new dishwasher due to brand name and it has been worth money spent. It is quiet and love the top rack for utensils.