Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
4
Great!
on June 29, 2024
Posted by: Assh
[This review was collected as part of a promotion.] We previously had a similar model with the plastic inside and fewer shelves. This one is by far better all around including performance. Dishes are drier than my last model.
[This review was collected as part of a promotion.] This is a great dishwasher. It cleans thoroughly through the toughest stains on plates, utensils, etc. I would highly recommend this appliance.
[This review was collected as part of a promotion.] The stainless steel tub is great. The dish racks are poorly designed because the pegs are all slanted and don't fit the dishes well. On neither rack there is no good place for plastic food storage containers. The top control panel sticks out beyond the front so it scrapes my hand when closing the door. The heated dry is insufficient to dry dishes with a low spot, like a coffee cup. The closeout at the bottom does not reach the floor by 1/2" and is not adjustable even though it has screw slots; it's like a piece is missing. The eye for the rinseaid is useless, there is no way to see the if it needs to be filled. Beyond these items the dishwasher does clean well.
Response from frigidaire.comBy Owen, Online Outreach Specialist, June 28, 2024
Hello The Old Airman,
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] I wish the top rack could move up and down to fit taller things but it works great and is very quiet.
[This review was collected as part of a promotion.] Positives = very quiet, cleans good & looks good but normal cycle takes a long time. Instructions are poor and the water sending module could only be connected via left. Not easy to pass through water line as unit does not have easy pass through.