Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
4
Dishwasher
on October 27, 2024
Posted by: BLONDYCANWASH
[This review was collected as part of a promotion.] We are still getting familiar with our new appliance. I love that the controls are hidden from view. The lines are very pleasing to the eye.
[This review was collected as part of a promotion.] Our new dishwasher is great, fits very snug in the counter space and cleans the dishes very well, most appreciative is the quietness of the unit...thank you
[This review was collected as part of a promotion.] Easy to use, has plenty of interior space and runs so quiet i have to sometimes check to see if it is still operating.
[This review was collected as part of a promotion.] We had this dishwasher installed on 9/12/2024. The first cycle the dishes were soaking wet despite having the heated dry option selected. The next cycle same issue. Third time we tried air dry and it was slightly better but still wet. Called the company 6 days after install and he stated that there is no heat dry on the model. But yet the option is there. The silverware basket is too big and bulky. The racks are poorly designed. No real place to put pans or casserole dishes without laying them flat which takes up a lot of space. The pegs on the upper rack are slanted too much to hold dishes up properly. The run time on this unit is extremely long. Really wish I hadn't purchased this unit.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 21, 2024
Hello there. We're sorry to hear that our product did not meet your expectations. We understand your frustration, and we want you to know that we are here to help. To explore top tips on how to get your dishwasher to clean and dry properly, please check out the following troubleshooting videos: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/ and https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishwasher-Is-Not-Cleaning/. We sincerely hope that this is helpful to you. If you still need support, please get in touch with us via live chat or by phone at 800-374-4432 from Monday through Friday, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth