Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
3
Dishwasher
on January 26, 2023
Posted by: Lyhen45
This machine is very fragile. It feels like it will break if looked at sidewise. The racks muct be pulled exactly from the centre or they will jam. The wine glass section takes up too much room and true planning is needed to fit anything under the wine glasses. the utensils in the upper rack do not dry properly or completely. The alignment of the posts in upper rack provides for a minimum of larger utensils. I hope it lasts as long as the extended warranty. Basically it a a very fragile machine and the manufacturer can not be proud of it's product.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ashton, Online Outreach Specialist, January 27, 2023
Hi, Lyhen45!
Thank you for sharing your feedback. We're sorry to hear that you're having trouble with the racks and that the storage area is not suiting all your needs. There are some loading recommendations starting on page 9 of the Owner's Manual that may be helpful! If you have more questions or need any assistance, please reach out to us at 1-800-265-8352 Monday through Friday, 8:30am to 8pm EST. We will be happy to help!
We’ve had the dishwasher for a few weeks and I’m still loving it. I’m really happy with the 3rd rack. I can easily fit large loads- dishes, pots, and all! It runs quietly. Excellent value.
Not covered by company. Malfunctioned and unusable after 2 years. Awful customer service
No, I would not recommend this to a friend.
Response from frigidaire.caBy Online Outreach Specailist , July 19, 2022
Hey there! We’re saddened to hear about your recent experience with the dishwasher and the service received. This is not the effortless experience we want for our consumers. We’d like to learn more about this concern to see how we can help. Please be on the lookout for an email from us. We look forward to hearing from you soon. -Chris