Customer reviews from frigidaire.ca
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.2
(247 Reviews)
Rating breakdown 247 reviews
5 Stars
122
4 Stars
82
3 Stars
22
2 Stars
8
1 Star
13
83%of customers recommend this product.
(
193 out of
232)
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
2
Stain after wash
on April 13, 2025
Posted by: Anonymous
Cleaning properly but leave blue and yellow stains on dishes
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, April 17, 2025
Hi, Ravindra Patel. Thank you for reaching out and letting us know about the issue with your dishes. We're sorry to hear that you're experiencing blue and yellow stains despite the cleaning. This could be caused by detergent residue or hard water minerals. Here are a few things to check:
Detergent Amount: Make sure you're using the right amount of detergent for your load size. Too much detergent can leave residue on dishes.
Rinse Aid: Using a rinse aid can help prevent spots and residue, ensuring dishes come out clean and clear.
Hard Water: If you have hard water, it can leave stains on dishes. A water softener may help with this issue.
If the problem persists, feel free to contact our customer care team via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Detergent Amount: Make sure you're using the right amount of detergent for your load size. Too much detergent can leave residue on dishes.
Rinse Aid: Using a rinse aid can help prevent spots and residue, ensuring dishes come out clean and clear.
Hard Water: If you have hard water, it can leave stains on dishes. A water softener may help with this issue.
If the problem persists, feel free to contact our customer care team via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Very quiet but have to use heat cycle if you want a complete dry
on April 19, 2025
Posted by: Pam68
Very quiet but have to use heat cycle if you want a complete dry
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, April 21, 2025
Thank you for your review of your Frigidaire 24" Stainless Steel Tub Dishwasher FDSP4501AS, Pam68. We appreciate you sharing your feedback. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.ca/ or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.ca/ or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Not the Greatest
on April 21, 2025
Posted by: Lelus
Not getting everything clean after only 3 weeks. Don’t like that I set it & hit start with door open
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, April 24, 2025
Thank you for sharing your experience, and we’re sorry to hear that your new dishwasher isn’t cleaning as effectively as you’d expect after just three weeks. We completely understand how frustrating that can be, especially when you rely on your dishwasher for clean and ready-to-use dishes.
Regarding the cleaning performance, it may help to ensure that the dishwasher’s spray arms are not clogged, and that dishes are loaded properly to allow for optimal water flow. You might also want to check if the detergent you're using is suitable for your model or if it needs a boost from a dishwasher cleaner to help clear any buildup.
As for the door opening feature, this is a safety feature designed to ensure the dishwasher is started properly. However, we understand that it might be inconvenient. We recommend reviewing the user manual for specific instructions on how to properly set the dishwasher and ensure it operates as intended.
If the cleaning performance continues to be a problem, feel free to reach out to us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Regarding the cleaning performance, it may help to ensure that the dishwasher’s spray arms are not clogged, and that dishes are loaded properly to allow for optimal water flow. You might also want to check if the detergent you're using is suitable for your model or if it needs a boost from a dishwasher cleaner to help clear any buildup.
As for the door opening feature, this is a safety feature designed to ensure the dishwasher is started properly. However, we understand that it might be inconvenient. We recommend reviewing the user manual for specific instructions on how to properly set the dishwasher and ensure it operates as intended.
If the cleaning performance continues to be a problem, feel free to reach out to us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
dishwasher
on April 22, 2025
Posted by: dete51
Have had the dishwasher hooked up for about a week and have used it several times, cleans well and is very quite. Happy with our investment.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, April 22, 2025
Hi, Dete. Thank you for sharing your experience! We're so glad to hear that your new dishwasher is performing well and running quietly, it’s great to know it’s living up to your expectations. Enjoy the extra peace (and clean dishes)! For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Happy with purchase
on April 22, 2025
Posted by: Smith613
Cleans well, lots of mode options. Mostly use express as the regular run times are 2-3hrs which seems excessive.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, April 24, 2025
Thank you for reviewing your Frigidaire 24" Stainless Steel Tub Dishwasher FDSP4501AS, Smith613. We appreciate you sharing your feedback. I get that—those longer cycles can feel like forever! It's great that the express mode still gets the job done efficiently. Gotta love having all the options, even if you end up sticking with the faster one most of the time. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.ca/ or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.ca/ or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Very Quiet Dishwasher
on April 23, 2025
Posted by: Stevie_B
The dishwasher is very quiet and easy to install! It does seem to take a long time to finish the normal cycle, but most do these days.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, April 25, 2025
Thank you for your feedback! We're thrilled to hear that you find your new dishwasher quiet and easy to install. We understand that the cycle time can feel longer, but as you mentioned, this is common with many modern dishwashers. We're glad you're enjoying it overall!
If you need any assistance or have questions, feel free to reach out via live chat at Frigidaire.ca or call us at 1 (800) 265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
– Reed
If you need any assistance or have questions, feel free to reach out via live chat at Frigidaire.ca or call us at 1 (800) 265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
– Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Very quiet!
on April 25, 2025
Posted by: DS28
Works great. Drawers are pretty stiff though especially the top rack. Very quiet!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca