Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,474 Reviews)
Rating breakdown 2,474 reviews
5 Stars
1,519
4 Stars
604
3 Stars
180
2 Stars
65
1 Star
106
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
4
on April 3, 2025
Posted by: Alwaysfun1
[This review was collected as part of a promotion.] Only complaint is door
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 4, 2025
Hi, Alwaysfun1!
We appreciate you taking the time to share your experience! If you're having any concerns with the door, we'd love to assist you. Please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST, and we’ll be happy to help!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
We appreciate you taking the time to share your experience! If you're having any concerns with the door, we'd love to assist you. Please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST, and we’ll be happy to help!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire - 24" Built-in Dishwasher with EvenDry™
on April 5, 2025
Posted by: pjku
[This review was collected as part of a promotion.] Love the new dishwasher. Does a great job and is fairly quiet..
Written by a customer while visiting frigidaire.com
Customer Rating
2
dishwasher
on April 6, 2025
Posted by: Thomas12345
[This review was collected as part of a promotion.] Not my favorite, the normal cycle is 150 min and it doesn't dry the dishes very well. If I could return and get a different one, I would
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 7, 2025
I’m really sorry to hear that the dishwasher isn’t meeting your expectations, Thomas12345. A 150-minute normal cycle is definitely quite long, and it must be frustrating when the drying performance doesn’t live up to what you hoped for. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
dishwasher
on April 6, 2025
Posted by: impossible to reach
[This review was collected as part of a promotion.] Love the fact that it is new however, I do not see the need for such LONG wash cycles. Had I known this before I purchased, I may not have done so. I only use the rinse cycle and the energy saver because of this. 2 to 3 hours of running time seems very excessive to me. Also, I find the spacing and direction of loading quite confusing. The settings sit so far under counter that I cannot read them unless door is open. It does a wonderful job of cleaning and drying my dishes and that is the extent of my likes.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 7, 2025
Thank you for sharing your thoughts, and I completely understand your frustration with the long wash cycles. It’s definitely inconvenient when you weren’t expecting such long run times, especially if you find yourself needing to use only certain settings like the rinse or energy saver. The difficulty reading the settings due to the placement is also a valid concern, and I can imagine how that would add to the inconvenience. While it's great to hear that the cleaning and drying performance is living up to expectations, I can see how the other design and cycle issues are making the experience less enjoyable.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire dishwasher with the custom front
on April 9, 2025
Posted by: Custom required
[This review was collected as part of a promotion.] Replaced a 10 year old Kitchenaid - with this Frigidaire dishwasher. Doing great after 2 months. Just had to figure out a new loading pattern!
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 10, 2025
Dear valued Customer,
Thank you for your thoughtful feedback! We're so glad to hear your new Frigidaire dishwasher is doing great after two months. Transitioning from another brand can take a little adjustment, so it's great to hear you've figured out a loading pattern that works for you.
We truly appreciate you choosing Frigidaire. If you have any questions or need assistance as you continue using your dishwasher, feel free to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
Thank you for your thoughtful feedback! We're so glad to hear your new Frigidaire dishwasher is doing great after two months. Transitioning from another brand can take a little adjustment, so it's great to hear you've figured out a loading pattern that works for you.
We truly appreciate you choosing Frigidaire. If you have any questions or need assistance as you continue using your dishwasher, feel free to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Super quiet and a great 3rd row for utensils!
on April 12, 2025
Posted by: Russ Largo
[This review was collected as part of a promotion.] Great value for the money. I appreciate the wash selections on the top of the door. I no longer have to bend over with glasses and try to read the buttons on the front of a washer. Third rack for utensils is much appreciated. Easy to clean filter when needed. This unit is super quiet! It won't annoy you.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Washer
on April 15, 2025
Posted by: GTIV
[This review was collected as part of a promotion.] Not quite the quality I was expecting.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Wish it had an indicator when cycle is done
on April 15, 2025
Posted by: Electriclady
I really like the dishwasher itself. I like the 3rd rack but it makes the bottom rack less able hold taller lids. The one thing I really miss is an indicator light or sound that tells me the wash is complete. Because my controls are on the top of the door, I can’t tell if it’s done, unless I open the door.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 16, 2025
Thank you for your review, Electriclady. We appreciate you sharing your feedback with your Frigidaire 24" Stainless Steel Tub Dishwasher FDSH4501AS. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com