Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,437 Reviews)
Rating breakdown 2,437 reviews
5 Stars
1,496
4 Stars
597
3 Stars
175
2 Stars
64
1 Star
105
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
5
Amazingly Quiet
on March 27, 2025
Posted by: Silent Knight
[This review was collected as part of a promotion.] My new Frigidaire dishwasher is very quiet and efficient. It replaces my old dishwasher (not Frigidaire) which sounded like a cement mixer when it ran.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 27, 2025
Thank you for your review, Silent Knight! We're so glad to hear that you're enjoying your new Frigidaire dishwasher and its quiet, efficient performance. We appreciate your support and hope it serves you well for years to come! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love my new dishwasher.
on March 29, 2025
Posted by: Solaris387
[This review was collected as part of a promotion.] It’s very quiet. I like the top rack for utensils. It’s easy to use. I like that you can set the time for a delayed start. Also, you can see the level of your rinsing agent dispenser on the keypad. Great feature.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Problems with heat dry
on April 1, 2025
Posted by: jdo66
Purchased a new dishwasher in November prior to having our kitchen remodeled. When we went to use it and put it on heat dry it does not seem to be working. When you open the door of old dishwasher you could barely touch the glasses and plates because they were so warm. We have to wipe about every dish we take out. Is that normal
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 2, 2025
Hello, jdo66! Thank you for your feedback and bringing your concern to our attention. While modern dishwashers use more energy-efficient drying methods (such as condensation drying), your dishes should not come out excessively wet if the heat dry setting is selected.
Here are a few things to check:
- Rinse Aid: Ensure you're using rinse aid, as it helps with drying.
- Water Temperature: Make sure your hot water supply is at least 120°F for optimal drying performance.
- Loading Style: Avoid overcrowding to allow proper airflow.
- Plastic Items: Plastic doesn’t retain heat well and may stay wet compared to glass or ceramic.
- Heated Dry Option: Double-check that the setting is activated before starting the cycle.
If you’ve tried these steps and are still experiencing issues, your unit may need service. Please contact us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST for further assistance. -Rox
Here are a few things to check:
- Rinse Aid: Ensure you're using rinse aid, as it helps with drying.
- Water Temperature: Make sure your hot water supply is at least 120°F for optimal drying performance.
- Loading Style: Avoid overcrowding to allow proper airflow.
- Plastic Items: Plastic doesn’t retain heat well and may stay wet compared to glass or ceramic.
- Heated Dry Option: Double-check that the setting is activated before starting the cycle.
If you’ve tried these steps and are still experiencing issues, your unit may need service. Please contact us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST for further assistance. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Dishwasher
on April 1, 2025
Posted by: Toolman1
[This review was collected as part of a promotion.] This dishwasher works fantastic. we are very pleased
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 2, 2025
Thank you for your wonderful review, Toolman1! We’re so glad to hear that your dishwasher is working fantastically and that you’re pleased with it. We truly appreciate your feedback and are happy it’s meeting your expectations. If you need anything else, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 3, 2025
Posted by: Alwaysfun1
[This review was collected as part of a promotion.] Only complaint is door
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 4, 2025
Hi, Alwaysfun1!
We appreciate you taking the time to share your experience! If you're having any concerns with the door, we'd love to assist you. Please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST, and we’ll be happy to help!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
We appreciate you taking the time to share your experience! If you're having any concerns with the door, we'd love to assist you. Please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST, and we’ll be happy to help!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire - 24" Built-in Dishwasher with EvenDry™
on April 5, 2025
Posted by: pjku
[This review was collected as part of a promotion.] Love the new dishwasher. Does a great job and is fairly quiet..
Written by a customer while visiting frigidaire.com
Customer Rating
2
dishwasher
on April 6, 2025
Posted by: Thomas12345
[This review was collected as part of a promotion.] Not my favorite, the normal cycle is 150 min and it doesn't dry the dishes very well. If I could return and get a different one, I would
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 7, 2025
I’m really sorry to hear that the dishwasher isn’t meeting your expectations, Thomas12345. A 150-minute normal cycle is definitely quite long, and it must be frustrating when the drying performance doesn’t live up to what you hoped for. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
dishwasher
on April 6, 2025
Posted by: impossible to reach
[This review was collected as part of a promotion.] Love the fact that it is new however, I do not see the need for such LONG wash cycles. Had I known this before I purchased, I may not have done so. I only use the rinse cycle and the energy saver because of this. 2 to 3 hours of running time seems very excessive to me. Also, I find the spacing and direction of loading quite confusing. The settings sit so far under counter that I cannot read them unless door is open. It does a wonderful job of cleaning and drying my dishes and that is the extent of my likes.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 7, 2025
Thank you for sharing your thoughts, and I completely understand your frustration with the long wash cycles. It’s definitely inconvenient when you weren’t expecting such long run times, especially if you find yourself needing to use only certain settings like the rinse or energy saver. The difficulty reading the settings due to the placement is also a valid concern, and I can imagine how that would add to the inconvenience. While it's great to hear that the cleaning and drying performance is living up to expectations, I can see how the other design and cycle issues are making the experience less enjoyable.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com