Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,477 Reviews)
Rating breakdown 2,477 reviews
5 Stars
1,522
4 Stars
604
3 Stars
180
2 Stars
65
1 Star
106
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
1
Cheaply built, not effective at washing
on September 9, 2024
Posted by: enmyhre
This dishwasher is cheaply built, the racks come off the track all the time and just have a cheap feel. I have tried every possible setting to see if the cleaning would improve and there have been no improvements. I have also tried changing detergents and no improvements. This dishwasher also does not dry at all, even with the heat dry the dishes come out with water on them. I have had this looked at by my plumber and there is nothing wrong mechanically. I have only been using this for a few months and I will never buy another Frigidaire dishwasher. At this point it is easier to hand wash the dishes as I know they will at least be clean.
Response from frigidaire.comBy Yhano, Online Outreach Specialist, September 10, 2024
Thank you for stopping by to share your feedback with us. We are genuinely sorry as this is not the experience we expected you to have. We will make sure your concerns are noted, and we hope any future interactions are more satisfactory. Please be on the lookout for an email as we gather additional information.
If you need immediate assistance, please connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to help.
If you need immediate assistance, please connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to help.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 9, 2024
Posted by: a2blue
[This review was collected as part of a promotion.] Quiet, cleans well
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good value
on September 10, 2024
Posted by: Suarezy
Top rack sticks and a bit noisy. Good value though.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 12, 2024
Posted by: ckrieb
[This review was collected as part of a promotion.] So far so good
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far So Good!!
on September 14, 2024
Posted by: Peeper Girl
[This review was collected as part of a promotion.] I am happy with my new dishwasher, it is as quiet as a mouse. I am still trying different cycles to see what will work best for me. I live alone so I don't have a lot of dishes daily.
My old dish washer was a Frigidaire but it was 19 years old and very noisy, I am hoping this one lasts as long as the old one did.
My old dish washer was a Frigidaire but it was 19 years old and very noisy, I am hoping this one lasts as long as the old one did.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Outstanding
on September 15, 2024
Posted by: kdiez99
[This review was collected as part of a promotion.] Great Dishwasher
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor design
on September 17, 2024
Posted by: Stever223
This dishwasher is super quiet. That is the only positive comment. The upper and lower racks are poorly designed making the quality and quantity of the wash below average. The additional 3rd rack can be thrown in the garbage immediately. The silverware rack is constantly allowing silverware to slide through because it is engineered with several large holes in the back of it. Never had a dishwasher this poorly designed. Do not recommend this unit
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 18, 2024
Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not worth the cheaper price. Price reflects quality and performance.
on September 18, 2024
Posted by: Dishwashingmom
Disappointed in quality and performance. Third rack does nothing. I’ve tried many times with lightly soiled dishes and it does not get touched. I’d rather have the larger space in the actually dishwashing area than waste it on the 3rd rack.
Cheaply made. Bottom rack is wiggly and comes off rack easily.
Weird and tight spacing in bottom rack. Spaced so close that dishes dont clean.
Cheaply made. Bottom rack is wiggly and comes off rack easily.
Weird and tight spacing in bottom rack. Spaced so close that dishes dont clean.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 19, 2024
Thank you for taking the time to share your valuable feedback and quality concerns with us. We sincerely apologize that your experience did not meet your expectations. Customer satisfaction is our top priority, and your feedback is essential in helping us recognize what we’re doing well and where we can improve. Rest assured, our design and engineering teams regularly review feedback like yours from our brand pages to guide future enhancements for our product lines. If you need further assistance or have any questions, please don't hesitate to reach out. You can contact us via live chat or by calling 1-800-374-4432, available Monday through Friday from 8:30 AM to 8:00 PM EST. We're here to help in any way we can. - Maria
Written by a customer while visiting frigidaire.com