Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,490 Reviews)
Rating breakdown 2,490 reviews
5 Stars
1,532
4 Stars
607
3 Stars
180
2 Stars
65
1 Star
106
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
3
Racks do not slide easy
on April 8, 2024
Posted by: judy4965
[This review was collected as part of a promotion.] When moving the top and bottom racks, they do not slide easy. It catches or gets stuck on something every time you try to push it back.
Response from frigidaire.comBy Christi, Online Outreach Specialist, April 9, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, judy4965. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
4
After two weeks with the new unit
on April 8, 2024
Posted by: jaw53
[This review was collected as part of a promotion.] New dishwasher is great, large, very quite. Only issue for me is the cycle time 2-3 hours. In checking with freinds that seems to be normal for newer units. Cycle times on the old diswasher we replaced (20+ years old) were in the 1 hour range. Other than that (which is an easy work around) its been great.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very Quiet, Doesn't Dry
on April 8, 2024
Posted by: lkreview
[This review was collected as part of a promotion.] It's incredibly quiet which is good but I have to hand dry my dishes after running the dishwasher because nothing seems to get dry.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 8, 2024
Posted by: RMurphy
[This review was collected as part of a promotion.] I love it.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Major let-down
on April 9, 2024
Posted by: HTal
[This review was collected as part of a promotion.] We were excited to replace our 1980s dishwasher and were impressed by the reviews for this Frigidaire one, but we wish we had kept our old dishwasher. Despite a full 157 minutes of washing, there are at least 3 dishes every cycle that come out still dirty. There is frequently grease left on dishes from greasy foods, there is a dead spot in the back left corner, and detergent residue is left on everything after every wash. You can even see the residue on the bottom of the door after the small amount of "clean" water dries when you open the door after a wash. The silverware basket is cheap, and has large holes in the sides that make it very difficulty to throw silverware in quickly without it falling out onto the floor. We wanted a third rack to wash large kitchen utensils, but we have to rinse everything well if it goes on the top rack or it won't get clean. Our hope was to save water and save energy with this machine. We are using more water to rinse the dishes BEFORE the wash than we ever used before. I wish we had kept our vintage machine.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 11, 2024
We're sorry to hear that you had a bad experience with your dishwasher in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new Dishwasher
on April 9, 2024
Posted by: Wink321
[This review was collected as part of a promotion.] Works and dries great. Super quiet also!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Does the job
on April 10, 2024
Posted by: Bklyndave
[This review was collected as part of a promotion.] Cleans well and drys well.
Written by a customer while visiting frigidaire.com
Customer Rating
3
The dish washer is good
on April 11, 2024
Posted by: Saitejaenugula
[This review was collected as part of a promotion.] The reason I have 3 as rating the dryer doesn’t work and all the pans and bows will stay wet for very longer time
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 12, 2024
Thank you for sharing your feedback with us. We're sad to hear that you're experiencing issues with your dishwasher. We recommend you use rinse aid; Rinse aid improves drying, reduces water spots, and prevents filming. With it, water sheets off dishes rather than forming water droplets. In some models, you can adjust rinse aid levels. And you can also select the NORMAL WASH and HI-TEMP WASH pads along with a Rinse Aid agent for improved drying performance. Should you need any further assistance, please feel free to reach out to us at 1-(800) 265-8352 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com