Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,476 Reviews)
Rating breakdown 2,476 reviews
5 Stars
1,521
4 Stars
604
3 Stars
180
2 Stars
65
1 Star
106
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
1
Don't buy this dishwasher it is not worth it!
on October 20, 2024
Posted by: Sad55
[This review was collected as part of a promotion.] We had this dishwasher installed on 9/12/2024. The first cycle the dishes were soaking wet despite having the heated dry option selected. The next cycle same issue. Third time we tried air dry and it was slightly better but still wet. Called the company 6 days after install and he stated that there is no heat dry on the model. But yet the option is there. The silverware basket is too big and bulky. The racks are poorly designed. No real place to put pans or casserole dishes without laying them flat which takes up a lot of space. The pegs on the upper rack are slanted too much to hold dishes up properly. The run time on this unit is extremely long. Really wish I hadn't purchased this unit.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 21, 2024
Hello there. We're sorry to hear that our product did not meet your expectations. We understand your frustration, and we want you to know that we are here to help. To explore top tips on how to get your dishwasher to clean and dry properly, please check out the following troubleshooting videos: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/ and https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishwasher-Is-Not-Cleaning/. We sincerely hope that this is helpful to you. If you still need support, please get in touch with us via live chat or by phone at 800-374-4432 from Monday through Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Review for 24" Built-in Dishwasher
on October 29, 2024
Posted by: cbowers
[This review was collected as part of a promotion.] love it. It runs quietly, super easy to install. It has lots of room for all my dishes.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire dishwasher
on October 30, 2024
Posted by: Purple dog
[This review was collected as part of a promotion.] Excellent dishwasher I like the three racks the ease of using the buttons it opens and closes very well I do not have any complaints this is an excellent addition to my kitchen
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new Frigidaire dishwasher
on November 8, 2024
Posted by: Grandma in RI
[This review was collected as part of a promotion.] I really love my dishwasher. It cleans extremely well, It runs very quiet, you can barely here it. I have had it since January. Recently it came up a code 20. Turns out the drain hose was plugged (an old shut off at least 35 yrs old) after filter was cleaned it kept up. would not run. cleaned that out and it like new. It is one of the best I have ever used in 70 yeas.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor Performance
on November 15, 2024
Posted by: TonyDiTravels
The item was installed on 10/14/2024. We are very dissatisfied with its performance. We tried all of the wash and drying options without positive results. Along with poor cleaning performance, the "Even Dry System" doesn't even dry!!
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 18, 2024
Thank you for sharing your experience with us, Tony. We apologize for the inconvenience and disappointment with your new dishwasher's performance. We understand that reliable cleaning and drying are essential, and it’s frustrating to feel these features aren’t meeting your expectations. It looks like our customer care team is already assisting you to help resolve this issue. If there’s anything more we can do or if additional questions come up, please feel free to connect with us via live chat or by calling us directly at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your patience and look forward to getting this resolved to your satisfaction. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
PUT AWAY THE TOWEL...EVEN MOST PLASTICS COME OUT DRY
on December 12, 2024
Posted by: Elizabeth W
[This review was collected as part of a promotion.] Got this for my 80-year-old mom. Looks sleek modern stainless steel, she liked the stainless steel tub inside since we have hard water and plastic really got ugly in the Whirlpool she had, which only had for four years before it died. At first, we were dismayed because the cycles were all longer than 3 hours. But after some research we chilled out realizing the long cycles is why it's energy saving...and I thought there was no quick cycle, but actually there is. It's the energy saving cycle at 82 minutes. And even without rinse aid, or hot heat, dishes are sparkling and even most plastics came out dry. Happy dance. And no filmy residues. Mom said, OH I like it," That's high praise from a picky mom. Also we had some issues at installation...crooked and not flush but the machine has adjustablabilty so fixed. The machine started but then stopped, turns out it's sensors know when the door isn't fully closed, installers put a screw in a place preventing the machine from knowing the door was closed. So what we thought was a defective machine was actually installer issues. I nearly returned a great machine, but mom is so happy we didn't. Solid machine, doesn't feel or look cheap. There's a 3rd rack. It's adjustable for big pots in ways the Whirlpool wasn't. The delay function is cool so i make sure the machine starts during super saver electric hours. Highly recommend this shiny workhorse. Very reasonably affordable, does an awesome cleaning job. Mom doing happy dance. Wish it had a "cycle complete sound or light indicator or a way to notify the dishes are done. But the main thing is ...it does a fantastic job cleaning....our electric bills are the same or lower...
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect match
on February 27, 2025
Posted by: Cam98
[This review was collected as part of a promotion.] Great dishwasher. Very quiet and thorough cycles with flawless results. Couldn’t be happier
Written by a customer while visiting frigidaire.com
Customer Rating
1
on March 17, 2025
Posted by: Homayoun
Again my brand new dishwasher stopped working.
One of the worst brands.
One of the worst brands.
Response from frigidaire.comBy Maico, Online Outreach Specialist Frigidaire, March 18, 2025
Thank you for your review, valued consumer. We appreciate you sharing your feedback. Your comments are vital to us in improving future appliances. Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your dishwasher.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com