Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,609 Reviews)
Rating breakdown 2,609 reviews
5 Stars
1,614
4 Stars
636
3 Stars
185
2 Stars
65
1 Star
109
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
5
on February 5, 2022
Posted by: hilldanny
[This review was collected as part of a promotion.] We love our new appliances, great look and ease of use.
Written by a customer while visiting frigidaire.com
Customer Rating
2
on February 5, 2022
Posted by: RCCD
Very disappointed. A week after dishwasher was delivered it started running on its - motor running with no water for 10 minutes, then go offer for 30 seconds. Pushing Cancel did not stop it. This cycle went on for two hours. I could stop it only by switching off the breaker.
My certified repair person had to call Frigidaire directly for advice. Was told that it was a new feature that got rid of extra suds. The machine did not have extra suds. This new feature seems to be a dud.
My certified repair person had to call Frigidaire directly for advice. Was told that it was a new feature that got rid of extra suds. The machine did not have extra suds. This new feature seems to be a dud.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, February 8, 2022
Hello, RCCD. We appreciate you leaving us your feedback, but we’re disheartened to hear the design of this feature has been unsatisfactory. We understand the technician was able to verify everything was operating correctly, however please don’t hesitate to connect with us directly for assistance if there are still any concerns. We’re always happy to take a second look, and we’re available via Live Chat on our website or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST) if you ever need us! ~ Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 5, 2022
Posted by: Stacy2011
[This review was collected as part of a promotion.] Works great, a little noisy at times, but nothing that distracts.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Pleased
on February 4, 2022
Posted by: EAspro
[This review was collected as part of a promotion.] Very please with this dishwasher. Self install was super easy. Stainless steel interior. 3 racks with 3 arms to clean dishes thoroughly. Quiet with several settings to choose from including one for fine china and crystal. Plenty of room for large and small items. Has a quick cycle for light runs.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 4, 2022
Posted by: BB43
[This review was collected as part of a promotion.] My new dishwasher has been great! Had to get used to setting the machine before closing the door. The 3rd rack for large utensils was a nice surprise. I wanted a black front but the stainless steal front looks really nice with my black appliances. Very good choice!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointing
on February 3, 2022
Posted by: Bayou Chik
[This review was collected as part of a promotion.] I've been happy with my Frigidaire dishwasher for years, but this new version is not what I've come to expect from the old one. First, the exterior is VERY susceptible to water stains, etc. The racks feel lightweight and flimsy. On a positive note, it is very quiet.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , February 8, 2022
Thanks for taking the time to share your feedback with us. We regret to learn the dishwasher doesn't meet all of your expectations. Feel free to join us on a Live Chat via Frigidaire.com if you would like to share more about your experience. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far, so good
on February 3, 2022
Posted by: The One_1
[This review was collected as part of a promotion.] Seems to be working well so far. Pretty quiet. Smudge-proof stainless steel front stays very clean. No complaints so far.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good enough, but not great.
on February 2, 2022
Posted by: CJ98199
[This review was collected as part of a promotion.] Overall the dishwasher is fine, but it does not stand out. Considering the price and the competitors, one would think it would be better. For example, I find I'm having to pre-wash my dishes more & more, as this dishwasher just seems to not get things that clean. Plus the racks seem flimsy and not great for organizing dishes. It is nice to have a third upper rack and a stainless steel interior. As an aside, it was sold to me as "Made in America", but mine is marked "Made in Italy".
Response from frigidaire.comBy Ashton, Online Outreach Specialist, February 8, 2022
Hi, CJ98199!
Thanks for sharing your experience! We're sorry to hear you're having some trouble getting your dishes clean. There are some tips that may be helpful in this video on our website: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishwasher-Is-Not-Cleaning/. If the issue continues or worsens, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can continue to troubleshoot! Additionally, our plastic-tub dishwashers are assembled in Kinston, NC, but the stainless tubs are assembled in Solaro, Italy.
Best,
Ashton
Thanks for sharing your experience! We're sorry to hear you're having some trouble getting your dishes clean. There are some tips that may be helpful in this video on our website: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishwasher-Is-Not-Cleaning/. If the issue continues or worsens, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can continue to troubleshoot! Additionally, our plastic-tub dishwashers are assembled in Kinston, NC, but the stainless tubs are assembled in Solaro, Italy.
Best,
Ashton
Written by a customer while visiting frigidaire.com