Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,491 Reviews)
Rating breakdown 2,491 reviews
5 Stars
1,533
4 Stars
607
3 Stars
180
2 Stars
65
1 Star
106
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
5
Great dishwasher
on August 20, 2023
Posted by: Pamcakes91
[This review was collected as part of a promotion.] Great dishwasher
Written by a customer while visiting frigidaire.com
Customer Rating
5
Does the work!
on August 20, 2023
Posted by: PamJo
[This review was collected as part of a promotion.] Love this dishwasher, solid and works well with cleaning dishes and cookware. well pleased with my purchase!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 21, 2023
Posted by: McFixit
[This review was collected as part of a promotion.] Easy to load with third rack for longer thin things. So quiet I can't tell if its running most of the time. A GIANT improvement from the previously installed dishwasher.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on August 23, 2023
Posted by: Scrosby
[This review was collected as part of a promotion.] It doesn't fully dry the dishes.. I'm not sure why. I've tried reading into it and can't figure it out. I also feel like some sort of film is left on the dishes but that could be the tabs I use. I like the different shelves although I don't understand what the top shelf is for
Response from frigidaire.comBy Lauren, Online Outreach Specialist, August 28, 2023
Hi there, Shawna! We're sad to hear that you're experiencing issues with your dishwasher, and we appreciate you bringing this to our attention. We recommend you use rinse aid. Rinse aid improves drying, reduces water spots, and prevents filming. With it, water sheets off dishes rather than forming droplets. In some models, you can adjust rinse aid levels. And you can also select the NORMAL WASH and HI-TEMP WASH pads along with a Rinse Aid agent for improved drying performance. In the event the tips provided do not resolve your concerns, please connect with us via live chat or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best,
Lauren
Best,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
3
REVU DUSWAHER
on September 12, 2023
Posted by: BOQ27
[This review was collected as part of a promotion.] DUSWAHER GOOD
Response from frigidaire.comBy Rowena , Online Outreach Specialist, September 13, 2023
Hello! We appreciate the fantastic review! Customer satisfaction is our top priority and we encourage you to let us know if there’s
anything we can do to deliver an even better experience next time.
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
anything we can do to deliver an even better experience next time.
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 16, 2023
Posted by: Granny 58
[This review was collected as part of a promotion.] The only thing I am disappointed about the dishwasher is that the end light dies not go off when the doir is opened after cycle is done.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on October 18, 2023
Posted by: ALtelleen
[This review was collected as part of a promotion.] I find that it doesn’t dry as well as my previous machine
Also, I need to scrub the plates more than I had to my old machine. The treys do not glide as smoothly either
Also, I need to scrub the plates more than I had to my old machine. The treys do not glide as smoothly either
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 19, 2023
Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that your experience didn't meet your expectations. We want to make sure you're getting all the assistance you need. Should you need further assistance, please reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will dive right in.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Dishwasher you wont help fix or replace
on October 18, 2023
Posted by: FredAA
I purchased this dishwasher and had the unit less than 30 days and it stopped working. I had your service provider come out and try to order parts. Parts back ordered and not available, this took over 30 days to find out. Now you are asking me to wait another 7 business days to approve you replacing it. I have all Frigidaire appliances in my house. I will never buy another one of your products again. You apparently do not stand by your products and your servicing of said products is awful as well. I will be putting a review for this on all major sellers of your products as well.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 20, 2023
Hi, Fred. We're sorry to hear that this is what you encountered with your new refrigerator. We hope that help was offered and provided accordingly. Frigidaire is always here to help, and we want to further investigate your issue. Please don't hesitate to contact us via live chat at frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com