Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,609 Reviews)
Rating breakdown 2,609 reviews
5 Stars
1,614
4 Stars
636
3 Stars
185
2 Stars
65
1 Star
109
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
4
Love it!
on April 18, 2022
Posted by: alewis62
[This review was collected as part of a promotion.] I bought this dishwasher to replace my 10 year old one. It is way quieter than my old one. It seems to clean just fine. I've put dishes in all three racks and they all come out clean and 95 percent dry. The silverware drawer frees up space on the bottom rack and the upper rack can be adjusted higher or lower for bigger items.
So far, my only complaint is the leveling. The instructions are very unclear on how to level the dishwasher using the rear adjuster screw. The rear adjuster screw is also made of a cheap plastic that pops out of place easily.
Overall, I am very happy with my purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Quiet
on April 17, 2022
Posted by: mk4452
[This review was collected as part of a promotion.] Fits a lot of dishes that are plates and bowls. But the tines don't accommodate pans, casserole dishes and larger items easily. The racks don't seem very sturdy and don't roll smoothly. But it is quiet and ultimately does the job.
Response from frigidaire.comBy Corletta , Outreach Social Specialist, April 19, 2022
Thanks for sharing your feedback, Mk4452. We're happy to hear that your dishwasher is working great for you. In regard to loading larger items, you can find some helpful tips in your Use & Care manual starting on page 11. You may also try rubbing wax paper or paraffin wax on your rack’s wheels for better ease. If you have any additional concerns or general questions, we’ll be happy to help. You can contact us directly via Live Chat or phone at 800-374-4432 Mon-Fri 8:30am-8:00pm. -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Design
on April 17, 2022
Posted by: Spolar999
[This review was collected as part of a promotion.] Dry efficient and very nice design! Extra top rack for utensils a nice feature.
Written by a customer while visiting frigidaire.com
Customer Rating
5
24" Built in Dishwasher
on April 15, 2022
Posted by: Sandy3r
[This review was collected as part of a promotion.] Love our new dishwasher. Prior dishwasher was a Frigidare as well. Only brand I would ever buy.
Written by a customer while visiting frigidaire.com
Customer Rating
3
New Dishwasher
on April 15, 2022
Posted by: Dishwasher111
[This review was collected as part of a promotion.] Only two things keep this review from being a perfect 5 stars. The racks feel very light. The bottom rack frequently falls off the track, and it does it empty or full. The silverware basket does not securely attach to the rack just perches on the side of the bottom rack and the openings are narrow. The dishwasher cleans great and is quiet. Just with the racks were more sturdy.
Response from frigidaire.comBy Chris Smith, Online Outreach Specialist , April 18, 2022
Hey there, Dishwasher111! We’re happy to hear about how well the dishwasher meets your overall expectations. We sent an email to gather additional information on your dishwasher rack concerns. We look forward to hearing from you real soon. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst dishwasher ever
on April 14, 2022
Posted by: Instrument tech 1
[This review was collected as part of a promotion.] Terrible dishwasher. Does not get dishes clean, leaves soap on dishes. Returned to store for a different brand which is unfortunate because now my appliance brands don't match.
Response from frigidaire.comBy Christy, Online Outreach Specialist, April 18, 2022
We are terribly disappointed to learn of your troubling experience and apologize for the inconvenience this has created for you and your home. We hope to have an opportunity in the future to restore your faith in the Electrolux brand. If we can be of assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST). Best Wishes, Christy
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exceptional
on April 14, 2022
Posted by: dishpanhand
[This review was collected as part of a promotion.] We had to replace my dishwasher and we purchased this Frigidaire and it is awesome. Very quiet and fast. love it.
Written by a customer while visiting frigidaire.com
Customer Rating
1
on April 14, 2022
Posted by: Angry housewife
[This review was collected as part of a promotion.] I don’t this dishwasher, because the dishes don’t get dry. I use time aid and high temperatures and hot water to wash. After 187 minutes the dishes and the bottom is still wet.
Can I return it to your company. Or you have to send someone to repair it for me. Bad bad bad
Can I return it to your company. Or you have to send someone to repair it for me. Bad bad bad
Response from frigidaire.comBy Anna, Online Outreach Specialist, April 18, 2022
We regret to learn that you have not been pleased with the drying performance of your dishwasher. Using rinse aid and having your water heater set to 120f are important and we would like to provide a few additional tips to help improve the process.
• Utilize the Heat Dry option
• Please note that it is normal for plastic products and items with concave surfaces to retain small amounts of water.
• Do not overlap dishes, preventing water from sheeting off properly.
Should you find these tips are not helpful, please contact our team via Live Chat on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
• Utilize the Heat Dry option
• Please note that it is normal for plastic products and items with concave surfaces to retain small amounts of water.
• Do not overlap dishes, preventing water from sheeting off properly.
Should you find these tips are not helpful, please contact our team via Live Chat on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Written by a customer while visiting frigidaire.com