Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,491 Reviews)
Rating breakdown 2,491 reviews
5 Stars
1,533
4 Stars
607
3 Stars
180
2 Stars
65
1 Star
106
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
1
Worst dishwasher ever!!!
on May 20, 2023
Posted by: Crummy Dishwasher
We have had this dishwasher for 4 months. This is the worst dishwasher I have ever owned. I does a terrible job washing the dishes. They come out partially clean and slimy where the soap hasn’t been rinsed properly. It doesn’t matter if it is fully or partially loaded. We have tried rinse aids to help but with no success. We on regular city water - not overly hard or soft water. The 3rd plastic rack already has pieces of plastic that has broken off - even though it is just my husband, my teenage daughter and I. The dishwasher we replaced did a must better job. I will never buy another Frigidaire product.
Response from frigidaire.comBy Angel, Online Outreach Specialist, May 22, 2023
Hi, Valued Consumer.
We never want to see our family unhappy with their appliance or experience. We would love to have a closer look into this matter. For cleaning issues, we recommend to check if there are dishes streaked or is their soil left on the dishes. If yes, streaking indicates a rinse aid is needed or you may have hard water. Clean your Dishwasher by: Run an empty cycle with the PowerPlus or Heavy Cycle and Santize Option and Pour 1 cup of white vinegar directly into the tub and run an empty cycle. (DO NOT add detergent). Make sure items are loaded properly. Large items on the bottom rack. Small items on top rack. There should be space between the items to allow water flow. Pans, cups, and dishes should be loaded facing down. Utensils should not be nested. The spray arms should not be blocked allowing them to rotate freely. Also, please check the following are installed correctly (Water Supply Hose, Drain Hose, Filter has been cleaned out).
If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you! -Angel
We never want to see our family unhappy with their appliance or experience. We would love to have a closer look into this matter. For cleaning issues, we recommend to check if there are dishes streaked or is their soil left on the dishes. If yes, streaking indicates a rinse aid is needed or you may have hard water. Clean your Dishwasher by: Run an empty cycle with the PowerPlus or Heavy Cycle and Santize Option and Pour 1 cup of white vinegar directly into the tub and run an empty cycle. (DO NOT add detergent). Make sure items are loaded properly. Large items on the bottom rack. Small items on top rack. There should be space between the items to allow water flow. Pans, cups, and dishes should be loaded facing down. Utensils should not be nested. The spray arms should not be blocked allowing them to rotate freely. Also, please check the following are installed correctly (Water Supply Hose, Drain Hose, Filter has been cleaned out).
If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dish
on May 22, 2023
Posted by: Ahgrdg
[This review was collected as part of a promotion.] Great dishwasher. Really sold on the third rack. Extremely quiet.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 24, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Great product, love the style and it cleans like no other.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Dishwasher
on May 24, 2023
Posted by: OldSchooltg
[This review was collected as part of a promotion.] Very Satisfied Customer. Awesome piece of machinery....
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 25, 2023
Posted by: Dee1989
[This review was collected as part of a promotion.] Runs quietly.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Performance
on May 26, 2023
Posted by: Magpies
[This review was collected as part of a promotion.] The third shelf of utensils do not get clean or dry even with a small load. The bottom tray is very flimsy and slides off rack very easily.
Response from frigidaire.comBy Jessica, Online Outreach Specialist , May 29, 2023
We apologize for your experiences with the dishes not cleaning and with your spray arm melting. Ensure not to over crowd your dish racks to allow proper water and heat follow throughout the appliance. When it comes to the spray arm, make sure it is secure so that when it is spinning it will not fall onto the heating element. Should you need assistance, please call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this dishwasher
on May 27, 2023
Posted by: Babs48
[This review was collected as part of a promotion.] Great value for the money. Excellent job cleaning and quiet.
Written by a customer while visiting frigidaire.com
Customer Rating
4
no hand washing
on May 27, 2023
Posted by: handy helper
[This review was collected as part of a promotion.] our unit is working very well . dishes are clean low noise operates while i sleep
Written by a customer while visiting frigidaire.com