Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,491 Reviews)
Rating breakdown 2,491 reviews
5 Stars
1,533
4 Stars
607
3 Stars
180
2 Stars
65
1 Star
106
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
5
Awesome
on May 13, 2023
Posted by: Moom55
[This review was collected as part of a promotion.] This dishwasher is awesome! Love the top rack for silverware or larger utensils so you can remove the silverware basket to make room for larger pans. Also great for my bread mat!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dishwasher
on May 13, 2023
Posted by: Deep Trouble
[This review was collected as part of a promotion.] Quite and cleans great
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dishwasher
on May 14, 2023
Posted by: Tooth551
[This review was collected as part of a promotion.] We love the dishwasher. It's not very loud and works terrific.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 15, 2023
Posted by: Blackbart
[This review was collected as part of a promotion.] Easy to operate. Very quiet.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Brand New and has a leak
on May 15, 2023
Posted by: Already Leaking
[This review was collected as part of a promotion.] My brand new dishwasher is already leaking.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 16, 2023
Hello. Thank you for bringing this to our attention. We sincerely apologize that you've been experiencing troubles with your brand new dishwasher. Please know that this is not the experience we would want for our customers like you. As per our records, it shows that our customer is already working with you regarding this concern. Should you need any additional assistance, please be don't be hesitant to connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Built-in Dishwasher control panel on top
on May 16, 2023
Posted by: Coll 2
[This review was collected as part of a promotion.] This dishwasher is the best ever Frigidaire is the best brand! I would advise anyone looking for a dishwasher or any other appliance to go with Frigidaire.
Written by a customer while visiting frigidaire.com
Customer Rating
2
on May 16, 2023
Posted by: Shanenaga
[This review was collected as part of a promotion.] Normal wash not working
Response from frigidaire.comBy Owen, Online Outreach Specialist, May 17, 2023
Hello Nagarajan.eswaran,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue of why the normal wash is not working. To discuss this further. You can contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue of why the normal wash is not working. To discuss this further. You can contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cleans Good
on May 16, 2023
Posted by: Rol_1999
[This review was collected as part of a promotion.] This dishwasher replaced a 12-year-old GE Dishwasher. The GE failed to start one day so I replaced the dishwasher. This Frigidaire was an upgrade to all stainless steel material internal and external. It is therefore heavier.
I installed the dishwasher myself. The leveling legs were improved so that the back leg included an extended leveling system. I used a drill driver to quickly level the back of the dishwasher. The two front legs had to be adjusted by turning with small screwdriver that fit in the notches on the turning legs. The door is heavy, so I had to install two braces at the top and bottom.
After finally installing the support braces the door operated correctly.
I installed the dishwasher myself. The leveling legs were improved so that the back leg included an extended leveling system. I used a drill driver to quickly level the back of the dishwasher. The two front legs had to be adjusted by turning with small screwdriver that fit in the notches on the turning legs. The door is heavy, so I had to install two braces at the top and bottom.
After finally installing the support braces the door operated correctly.
The good part of the dishwasher is that it cleans very well and dries the dishes consistently. The dishes come out clean and dry.
However, the technical part of the start menu is rather confusing. You have to push the start button twice to operate the dishwasher. It also has to be started before the door is closed. If you try to start the dishwasher after closing the door, it will not start. This is not consistent with previous dishwashers. Another problem I have is setting the adjustment of the rise aid. The instructions say to hold the RINSE ONLY pad and the DELAY START pad for 5 seconds until the status window shows rinse aid level. However, there is no DELAY START pad button. (There is a DELAY TIME pad button) so, I am using the prearranged settings on rinse aid usage. I tried using the DELAY TIME pad button, but it did not work. There must be another procedure to adjust he rinse aid rate.
Because of these problems I gave the dishwasher only 4 stares.
Written by a customer while visiting frigidaire.com