Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,609 Reviews)
Rating breakdown 2,609 reviews
5 Stars
1,614
4 Stars
636
3 Stars
185
2 Stars
65
1 Star
109
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
4
Recommend
on June 6, 2022
Posted by: rcw42
[This review was collected as part of a promotion.] This has been a good purchase. All the cycles work well and it gets the dishes dry every time. The only 2 complaints so far is when loading the silverware in, it sometimes drops though the openings on the sides to the bottom. The other is the bottom rack sometimes rolls all the way out and it is aggravating to get back on track.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Very Disappointing
on June 6, 2022
Posted by: MJH123
[This review was collected as part of a promotion.] The bottom rack is not set up to hold dishes properly. It is a terrible design and no matter how I load it the dishes just fall all over each other. Are there alternate racks available to replace the worthless one that it came with? Also, the drying process only get dishes 90% dry. I have to towel most of the dishes off when removing them, which is completely inefficient and frustrating.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, June 7, 2022
Hi, MJH123!
Thanks for your feedback - we're sorry to hear you're having some trouble with the racks and the drying cycle! There are some tips in the following video that may help you get a better dry performance: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/. As far as the racks go, there are some additional instructions and recommended loading patterns beginning on page 9 of your Owner's Manual. This information should help you arrange your dishware so it all sits properly! If you do continue to have any issues, please reach back out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST. We will be happy to assist you further!
Best,
Ashton
Thanks for your feedback - we're sorry to hear you're having some trouble with the racks and the drying cycle! There are some tips in the following video that may help you get a better dry performance: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/. As far as the racks go, there are some additional instructions and recommended loading patterns beginning on page 9 of your Owner's Manual. This information should help you arrange your dishware so it all sits properly! If you do continue to have any issues, please reach back out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST. We will be happy to assist you further!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
Love the features for the value, performance not so great
on June 6, 2022
Posted by: Vic_300
[This review was collected as part of a promotion.] I purchased this dishwasher from a big box store and installed it myself. It was easy enough to do, the directions are mostly straight forward and online how-to's helped. We utilize the 3rd top rack daily for baby bottle parts and it's great! It's the reason we purchased this model. A major downside has been the drying. Wash on surge with high heat and sanitize started at 180 minutes and the computer has increased that to 220 minutes since installation. I guess it senses completion times and recalibrates. Even with the increase, we open the drawers and almost all of the dishes are covered in water, not close to dry. I have a manufacturer repair rep coming to the house to diagnose. Another minor complaint is the cabinet braces, they snap off easily, and one bent prematurely. It has caused an alignment issue that I was able to shim to fix.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, June 7, 2022
Hi, Vic_300!
We're glad to hear you're making good use of the third rack! It's a great option when you have a lot of small parts like baby bottles or kitchen gadgets to wash. Plastic is not a great conductor of heat and it is normal to find some water droplets left on them after a dry cycle, but the majority of dishware should be dry and ready to be put away. Our technicians should be able to inspect the drying procedure on your dishwasher to ensure it is working as designed! Feel free to reach back out to us if you have any further questions or concerns.
Best,
Ashton
We're glad to hear you're making good use of the third rack! It's a great option when you have a lot of small parts like baby bottles or kitchen gadgets to wash. Plastic is not a great conductor of heat and it is normal to find some water droplets left on them after a dry cycle, but the majority of dishware should be dry and ready to be put away. Our technicians should be able to inspect the drying procedure on your dishwasher to ensure it is working as designed! Feel free to reach back out to us if you have any further questions or concerns.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good
on June 5, 2022
Posted by: DA023
[This review was collected as part of a promotion.] Dishes come out clean. Racks are flimsy. The dishwasher is noisier than rated. Needs a 1 hour cycle.
Response from frigidaire.comBy DERRICK, Online Outreach Specialist, June 7, 2022
Hi, DA023. Thanks for your detailed feedback. We always like to hear how our products are performing. Please feel free to reach out to us via Live Chat if you have any additional questions or just want some tips on getting to know your dishwasher. We would love to help! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
So quiet!
on June 4, 2022
Posted by: KL60
[This review was collected as part of a promotion.] Can't believe how quiet it is. Having a little trouble getting it to wash on different cycles.
Written by a customer while visiting frigidaire.com
Customer Rating
5
P&DK
on June 4, 2022
Posted by: doris67
[This review was collected as part of a promotion.] Only had our new dishwasher for a month but what a difference! Very quite compared to our old one. Self installation was quite easy. Cleans as well ir better than much more expensive ones we’ve seen. We are very happy with our purchase!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet as a mouse
on June 4, 2022
Posted by: Jmizzle
[This review was collected as part of a promotion.] Installation was confusing but since we got it hooked up and running its been great. The top mounting bracket screws didn't seem to be the right size but side mount worked out fine. So quiet i forget it's in cycle and opened it to grab a fork. Closed it back up and let the cycle finish no harm done.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dishwasher
on June 4, 2022
Posted by: Rtm66
[This review was collected as part of a promotion.] Is
Its so quiet I keep going in to check that it's on. I used to have to virtually hand wash my dishes before putting them in my old GE machine... no more. They now come out sparkling and dry
Its so quiet I keep going in to check that it's on. I used to have to virtually hand wash my dishes before putting them in my old GE machine... no more. They now come out sparkling and dry
Written by a customer while visiting frigidaire.com