Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(2,609 Reviews)
Open Ratings Snapshot
Rating breakdown 2,609 reviews
5 Stars
1,614
4 Stars
636
3 Stars
185
2 Stars
65
1 Star
109
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
4 out of 5
4
Good product
on May 22, 2025
Posted by: Zareader
[This review was collected as part of a promotion.] Thus does a good job of cleaning. I do miss the rollers with ball bearings like my other one had, because it sometimes gets a little off when pulling it out.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Love the 3rd rack
on May 22, 2025
Posted by: Deemarie421
[This review was collected as part of a promotion.] Our old frigidaire was getting super loud, so we decided to purchase another one but upgraded it. This one has the 3rd rack in it which I love for the small things so they don't get thrown everywhere or flipped over or end up in the bottom of the dishwasher. The drying doesn't dry as well as our old one, but this one recommends cascade drying agent so I got some and it does seem to dry better. I shouldn't have to buy a separate drying helper when this has heated dry. Otherwise, I'm happy with my purchase.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 22, 2025
Thank you for sharing your experience with your new Frigidaire dishwasher. We're glad you're enjoying the upgraded features, especially the third rack—it's a great addition for keeping smaller items secure during the wash. We appreciate your feedback regarding the drying performance and understand your concern about needing an additional drying agent despite the heated dry feature. Your feedback is valuable as it helps us improve. If you have any questions or need further assistance, please reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
My dishwasher
on May 20, 2025
Posted by: Jake98
[This review was collected as part of a promotion.] It took a few weeks to get used to turning on the dishwasher but I think I have it now!
I am surprised just how much it holds. Still miss my 30 year old model but getting used to this new one. Thank you.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 20, 2025
Hi, Jake. Thank you for sharing your experience! We're glad to hear you're getting the hang of your new dishwasher and discovering just how much it can hold. We know it can be an adjustment moving on from a long-time favorite, but we truly appreciate you giving this new model a chance. If you ever need tips or have questions, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.

Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Love my dishwasher
on May 16, 2025
Posted by: JacSan
[This review was collected as part of a promotion.] I love my new Dishwasher, it’s so quiet that I hardly know it’s actually on and running. It leaves my dishes so clean and dry. I can’t wait to use it each day!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Very Pleased with Fridgidaire Dishwasher
on May 13, 2025
Posted by: Ppitocco
[This review was collected as part of a promotion.] This dishwasher does a great job with heavy loads. The 3rd top drawer is a real plus.
Very please with the effectiveness of the EvenDry System.
It was very easy to install on my own.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 14, 2025
Thank you for your feedback! We’re thrilled to hear that your new dishwasher is performing well with heavy loads and that you’re enjoying the 3rd top drawer and the EvenDry System. It’s great to know the installation was easy for you as well. We truly appreciate your satisfaction, and if you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards, 

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Caution
on May 6, 2025
Posted by: Crapappliancehater
[This review was collected as part of a promotion.] After 11 months, it began flooding our kitchen
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 8, 2025
Thank you for reaching out to us, John. We understand how concerning it must be to experience flooding with your dishwasher after 11 months. Upon review, it appears you have previously been in contact with our customer care team regarding this issue.

If you require any further assistance or have additional concerns, please don’t hesitate to connect with us via live chat at Frigidaire.com or call our Customer Service team at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We’re dedicated to helping you resolve this situation promptly. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
2 out of 5
2
No hard food disposal.
on May 5, 2025
Posted by: Slats1947
[This review was collected as part of a promotion.] Installed my new dish washer yesterday, was supprised when I read the paperwork with the dishwasher. I had purchased the dishwasher based of the adds I had read, which stated that it had a hard food disposal, the paper work with the dishwasher states it only has a filter. If it was not installed now I would take it back.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 6, 2025
That’s a really frustrating situation, especially when the product doesn’t match what was advertised. It’s understandable you’d feel misled, especially after relying on the information you read before purchasing. A filter instead of a hard food disposal is a pretty significant difference, especially if you were expecting the convenience of not having to pre-rinse your dishes. I can see why you’d want to take it back if it weren’t already installed.

If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
on May 1, 2025
Posted by: Grandma Flowers
[This review was collected as part of a promotion.] Cleans great, just wish the buttons were on the outside so I could see them.
Written by a customer while visiting frigidaire.com
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