Customer reviews from frigidaire.ca
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.2
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
125
4 Stars
86
3 Stars
24
2 Stars
9
1 Star
14
82%of customers recommend this product.
(
198 out of
240)
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
2
Buyers remorse
on September 2, 2025
Posted by: Bob128
It cleans. Very slowly. The energy saver cycle is 82 minutes and does not heat dry the dishes.
The normal cycle is 162 minutes.
Our previous dishwasher took 60 minutes with a heated dry.
The normal cycle is 162 minutes.
Our previous dishwasher took 60 minutes with a heated dry.
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 5, 2025
Hi Bob128! Thank you for sharing your feedback. We understand your concerns about the longer cycle times and drying performance. Your input is valuable and helps us continue improving our products. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.ca or call us at 1 (800) 265-8352. Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
1
poor performance
on July 24, 2025
Posted by: PCSm
This is the worst dishwasher I have ever owned. Every item that is placed in the dishwasher has to be prewashed and wiped clean for any hope of that item coming out clean. Fort the last 6 months I have tried different cycles and placement of items in the racks. Nothing helps. Before any comments blame my water temp, hardness or water pressure, please note I had no issues with my previous unit.
I would never recommend this unit to anyone and would pay somebody to take it off my hands. It is useless.
I would never recommend this unit to anyone and would pay somebody to take it off my hands. It is useless.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, July 28, 2025
hank you for sharing your experience. We’re sorry to hear that your dishwasher isn’t meeting your expectations. It’s definitely frustrating to have to prewash items and still not get the results you want.
Here are a few tips that might help improve cleaning performance:
Make sure the spray arms are not clogged or obstructed by dishes.
Avoid overcrowding the dishwasher to ensure proper water circulation.
Use a high-quality detergent and consider adding a rinse aid if you haven’t already.
Run the dishwasher on a heavy or pots-and-pans cycle for heavily soiled items.
Check and clean the dishwasher filter regularly to avoid buildup.
If you continue to experience issues after trying these tips, please don't hesitate to connect with us via Live Chat at www.frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Here are a few tips that might help improve cleaning performance:
Make sure the spray arms are not clogged or obstructed by dishes.
Avoid overcrowding the dishwasher to ensure proper water circulation.
Use a high-quality detergent and consider adding a rinse aid if you haven’t already.
Run the dishwasher on a heavy or pots-and-pans cycle for heavily soiled items.
Check and clean the dishwasher filter regularly to avoid buildup.
If you continue to experience issues after trying these tips, please don't hesitate to connect with us via Live Chat at www.frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Works and looks great
on May 1, 2025
Posted by: KC123
I bought this about a month ago and me and my husband were able to follow the instructions and install the dishwasher ourselves. I love the top third shelf, it saves me from having to use a dishwasher basket for all the kids' small parts that need to get washed, which took up space. So far it works great and cleans my dishes really well. It does seem to take a really long time for one load to get washed, but that's not too big of a deal for me and the wash cycles are pretty quiet. I would recommend!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Very quiet!
on April 25, 2025
Posted by: DS28
Works great. Drawers are pretty stiff though especially the top rack. Very quiet!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Very Quiet Dishwasher
on April 23, 2025
Posted by: Stevie_B
The dishwasher is very quiet and easy to install! It does seem to take a long time to finish the normal cycle, but most do these days.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, April 25, 2025
Thank you for your feedback! We're thrilled to hear that you find your new dishwasher quiet and easy to install. We understand that the cycle time can feel longer, but as you mentioned, this is common with many modern dishwashers. We're glad you're enjoying it overall!
If you need any assistance or have questions, feel free to reach out via live chat at Frigidaire.ca or call us at 1 (800) 265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
– Reed
If you need any assistance or have questions, feel free to reach out via live chat at Frigidaire.ca or call us at 1 (800) 265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
– Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Happy with purchase
on April 22, 2025
Posted by: Smith613
Cleans well, lots of mode options. Mostly use express as the regular run times are 2-3hrs which seems excessive.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, April 24, 2025
Thank you for reviewing your Frigidaire 24" Stainless Steel Tub Dishwasher FDSP4501AS, Smith613. We appreciate you sharing your feedback. I get that—those longer cycles can feel like forever! It's great that the express mode still gets the job done efficiently. Gotta love having all the options, even if you end up sticking with the faster one most of the time. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.ca/ or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.ca/ or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
dishwasher
on April 22, 2025
Posted by: dete51
Have had the dishwasher hooked up for about a week and have used it several times, cleans well and is very quite. Happy with our investment.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, April 22, 2025
Hi, Dete. Thank you for sharing your experience! We're so glad to hear that your new dishwasher is performing well and running quietly, it’s great to know it’s living up to your expectations. Enjoy the extra peace (and clean dishes)! For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Not the Greatest
on April 21, 2025
Posted by: Lelus
Not getting everything clean after only 3 weeks. Don’t like that I set it & hit start with door open
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, April 24, 2025
Thank you for sharing your experience, and we’re sorry to hear that your new dishwasher isn’t cleaning as effectively as you’d expect after just three weeks. We completely understand how frustrating that can be, especially when you rely on your dishwasher for clean and ready-to-use dishes.
Regarding the cleaning performance, it may help to ensure that the dishwasher’s spray arms are not clogged, and that dishes are loaded properly to allow for optimal water flow. You might also want to check if the detergent you're using is suitable for your model or if it needs a boost from a dishwasher cleaner to help clear any buildup.
As for the door opening feature, this is a safety feature designed to ensure the dishwasher is started properly. However, we understand that it might be inconvenient. We recommend reviewing the user manual for specific instructions on how to properly set the dishwasher and ensure it operates as intended.
If the cleaning performance continues to be a problem, feel free to reach out to us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Regarding the cleaning performance, it may help to ensure that the dishwasher’s spray arms are not clogged, and that dishes are loaded properly to allow for optimal water flow. You might also want to check if the detergent you're using is suitable for your model or if it needs a boost from a dishwasher cleaner to help clear any buildup.
As for the door opening feature, this is a safety feature designed to ensure the dishwasher is started properly. However, we understand that it might be inconvenient. We recommend reviewing the user manual for specific instructions on how to properly set the dishwasher and ensure it operates as intended.
If the cleaning performance continues to be a problem, feel free to reach out to us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca