There is nothing good about this dishwasher. It's complete garbage. 205 minutes for a heavy cycle?? The utensil holder has so many holes and openings, I constantly miss and drop utensils. The 3rd upper rack is useless. And the overall layout/spacing rack is terrible. Dishes still come out filthy after a heavy wash!! The inside is garbage quality. I only have it a few months, and want to throw the entire unit out.
Response from frigidaire.comBy Kailey, Online Outreach Specialist , July 28, 2022
Thank you for your feedback. It is disheartening to hear that you are so unhappy with your purchase. We understand that 205 minutes sounds like an excessive amount of time, however, the average time for a heavy cycle across all brands of dishwashers is between 2 1/2 & 4 hours. There are a few tips & tricks that could help alleviate your concerns about the layout & the cleanliness of your dishes at the end of the cycles. The water pressure may be too low causing dishes to remain dirty after a cycle along with the temperature of the water coming into the unit not being hot enough. It is recommended that the pressure be between 20-120 pounds per square inch (psi) and the water be at least 120*F. To ensure the water coming into the unit is at the correct temperature, allow the water in the sink nearest the dishwasher to run before starting the cycle. Loading suggestions that will help utilize the layout for better results can be found starting on page 9 in the Use & Care Guide found here https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/117859020en.pdf Should you need further assistance, we can be reached by phone at 800-374-4432 or via Live Chat on www.frigidaire.com M-F 8:30 am- 8:00 pm EST. - Kailey
[This review was collected as part of a promotion.] This is the quietest dishwasher ever. I love the 3rd rack it leaves me more room in other baskets. I run mostly Quick Saver but have run the normal cycle when it is full. All my dishes and silverware are always clean and spotless.
[This review was collected as part of a promotion.] Dishwasher is quiet. The shelves do not slide easily. It does not dry thoroughly.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, July 28, 2022
Hello kduboriginal! Thank you for your review. We are sorry to hear of the issues with your dishwasher! We recommend that you lessen the weight of the dishes on the racks for them to glide easier. For assistance with your dishwasher not drying properly, we would like to attach a self-troubleshooting video at this link: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
[This review was collected as part of a promotion.] Good dishwasher. Would be nice if it had the option of washing only the top or bottom. Also, it doesn't have a light on the outside to indicate when the cycle is finished. I do like the rinse feature, however.