Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
5
All the features we wanted!
on July 28, 2022
Posted by: Pm5357
[This review was collected as part of a promotion.] The top silverware/utensil rack is great. I thought it might take up too much space but this dishwasher actually has more interior usable space than our previous Frigidaire. The bottom rack is great t hold the maximum number of plates. The only negative, although slight, is that the racks don't always glide in smoothly.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, August 8, 2022
Hi, Pm5357! We love that you're enjoying the spaciousness and cleaning performance of your new dishwasher. Your feedback on the racks is important to us and hasn't gone unnoticed. We appreciate you for being a part of the Frigidaire family! -Katrina
[This review was collected as part of a promotion.] While this unit works OK, the cycle time is much longer than the dishwasher it replaced and it doesn't clean as well. What I find particularly annoying is that the rack design makes it much hard to load efficiently. Items tend to tip overs rather than stay in position. Also, the lower rack frequently comes off it's track when extended.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, July 29, 2022
Hello, Nielpilot! We appreciate your feedback and we would like to help! The newer model dishwashers are designed to conserve energy which will result in longer cycle times. Please take a look at page 9 for instructions that will help with loading your appliance in the use and care guide. If you have any additional concerns, please feel free to Live Chat with us or contact us by phone at 1-800-374-4432, Mon-Fri, 8:30 am-8:00 pm EST. -Katrina
[This review was collected as part of a promotion.] The machine does well with cleaning. I’m only giving 4 stars because the racks don’t open/close smoothly & get stuck-ish. It’s quiet, but the sound it does make took some getting used to - sounds like a cat groaning. Other than that, it’s great.
[This review was collected as part of a promotion.] Started having problems with the start button not responding sporadically just months after purchase and dishes were not getting clean. I did find that by using Finish Quantum tabs and Great Value rinseaid my dishes come out sparkling. Cascade did not work for me. It caused foaming in my dishwasher. I have not yet tried to contact customer support about the start pad problem.
Response from frigidaire.comBy DERRICK, Online Outreach Specialist, July 29, 2022
Hello, Ren67. Thanks for your frank feedback. We always like to hear how our products are performing. Regarding your control panel, the control panel is a capacitive touch panel similar to your smartphone or tablet. The control panel uses the conductive touch of a human finger. Input to resistive touch screens works through pressure resulting in two conductive layers being pressed together. If your fingers are wet or sticky this may make the controls a bit difficult. In the event you should need us, we can be easily reached via Live Chat. -Derrick
[This review was collected as part of a promotion.] First of all this is such a clean design. The appearance is very pleasing. It operates so quietly that you can run it even while being in the same room without distraction. The third shelf is great for those smaller plastic lids that otherwise find their way to the bottom of other dishwashers.The stainless steel interior looks so modern too.
[This review was collected as part of a promotion.] We replaced our GE dishwasher with this one. It super quiet, we love the third rack, aside from plastic, the dishes always come out dry. The shelves, particularly the bottom shelf, feel kind of flimsy. That's really our only gripe, overall we really enjoy it.