Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
1
Disappointed
on August 21, 2022
Posted by: Erin22
[This review was collected as part of a promotion.] I was so excited to get a new dishwasher. I have washed a single load and I am very disappointed with my purchase. The dishes were unclean. Many still had food debris on them and all of them very wet, The inside of the machine was very wet also. I even ran them through a second cycle and again still food left on many of the dishes and dishes were very wet. I am so disappointed. The old machine only worked in pot and pan mode but cleaned and dried the dishes more adequately. I am regretting this purchase.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , August 22, 2022
Erin, we appreciate you stopping by to share your dishwasher concerns with us!
Some helpful tips that can alleviate most cleaning and drying matters are to ensure that the incoming water is 120 degrees Fahrenheit.
Most consumers have found that ensuring the incoming water is correct, loading your dishwasher properly, and using rinse aid can alleviate your concerns.
You can view more cleaning and drying tips in the manual and with the following links, https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishwasher-Is-Not-Cleaning/, and https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/.
In the event these tips do not resolve your concerns, please connect with us via Live Chat, and we will be happy to assist.
Not sure about the "quiet reviews" but sounds like if you're anywhere near the sink, you'll be sucked in, unusually loud. Also, doesn't matter what cycle you run, the dishes do not dry all the way.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, August 24, 2022
Hi, Ann. Thank you for taking the time to share your experience. We're sorry for your experience with the sound and the drying of the dishes. There's some information on page17 regarding noises you can experience. When it comes to your dishes not drying, please ensure the water PSI is at 120, along with the water temperature being at 120 degrees. Also, increase your risen aid output to have the best drying experience. Please
[This review was collected as part of a promotion.] Been very happy with this dishwasher. It’s extremely quiet, to the point of not even knowing it’s running. It’s built very well and gets the dishes very clean. There are three racks so there is plenty of room for everything. Having the third upper rack for silverware basically eliminates the need to use the removable silverware tray. My only suggestion would be that the upper rack pulls out a little smoother. But other than that, it was a good purchase.
[This review was collected as part of a promotion.] Nice dishwasher. Quiet and cleans great. I really like the third top rack. I wasn’t sure how useful it was going to be but it’s turned out to be very handy. All in all a solid appliance.
[This review was collected as part of a promotion.] We absolutely love our new dishwasher!!! Hands down better than the GE that came with the house. First the Fridge went out (GE) AND REPLACED it with Frigidaire, now the dishwasher.