I bought this dishwasher last month and have used it close to 3 weeks. I have given this dishwasher chances but am very disappointed with it. I owned lots of Frigidaire appliances and was happy with them . I recently bought this dishwasher because my old one is 18 years old and loud for me. I thought the new one would be quieter and better. I also bought a new Frigidaire range and it works well. This new dishwasher takes tooooo long to wash and dry. Today again is up to 4 hours. The program is 148 minutes and I don't know why is getting longer and longer. After the program finished, some of them are still damp, especially plastic lids. Some of them have white spots and glass dishes have water spots. I even follow their instead put power dry . My old one NEVER had these problems. I am disappointed with this purchase and thinking about returning it even I have to spend more money and labour. I might change to another brand.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, May 15, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that this has been your experience with your appliance. This is not the ownership experience we would want for you, and we can understand your disappointment. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST
Bought it when our previous 2016 model began giving us draining issues, or so we thought. I really appreciate and noticed how well it cleans, using the normal cycle. I only wish the bottom rack could be easily pulled out even if the door wasn't fully opened (had a track on the door).