Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
3
Good but..
on May 29, 2025
Posted by: Kcncam
[This review was collected as part of a promotion.] The top shelf for utensils is worthless. Not quite sure what the point of it is. I think it inhibits the main pull-out top shelf from being dried properly, I had to take it out. Overall drying process is about 80% good, doesn't come out 100% dry all the time.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 2, 2025
Hello Kcncam! Thank you for your honest feedback. We’re sorry to hear that the top utensil shelf hasn’t met your expectations and that it may be affecting the overall drying performance. Your insights are valuable, and we appreciate you sharing them. We’re glad to hear the drying process is working well overall, though we understand you'd prefer more consistent results.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or calling us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
[This review was collected as part of a promotion.] After 20 years decided to upgrade my dishwasher. This new one is quiet and impressive! We have very hard water and for years had to handwash glasses with vinegar to remove lime. This dishwasher leaves glasses sparkling with no lime sediment. I wish I had upgraded sooner!
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 28, 2025
Thank you for sharing your wonderful experience with us! We’re delighted to hear that your new dishwasher is exceeding expectations and making such a positive difference in your home. It’s always rewarding to know our products are helping improve everyday routines.
If you need any further assistance or have questions in the future, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Thank you for choosing Frigidaire. We appreciate your feedback and are here to support you! - Maria
[This review was collected as part of a promotion.] This unit cleans as well as the Cove Dishwasher we had in our house before downsizing. Use the quick wash cycle…it’s done in an hour and the results are amazing. It’s quiet but I thought it would be quieter, the Cove was whisper quiet and I knew this wouldn’t be as quiet it is more noticeable than I expected given Frigidare boasting about it being it’s quietest model.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, May 26, 2025
Thank you for your thoughtful review! We're so glad to hear that the cleaning performance of your new dishwasher is living up to expectations—especially compared to a high-end brand like Cove. It’s great to know the Quick Wash cycle is delivering such strong results in a short time.
We appreciate your feedback on the noise level as well. While this model is one of our quietest to date, we understand that expectations can vary, especially when coming from a near-silent appliance. Your input helps us continue refining both performance and user experience.
Thank you again for choosing Frigidaire and for sharing your experience! If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
[This review was collected as part of a promotion.] Thus does a good job of cleaning. I do miss the rollers with ball bearings like my other one had, because it sometimes gets a little off when pulling it out.
[This review was collected as part of a promotion.] Our old frigidaire was getting super loud, so we decided to purchase another one but upgraded it. This one has the 3rd rack in it which I love for the small things so they don't get thrown everywhere or flipped over or end up in the bottom of the dishwasher. The drying doesn't dry as well as our old one, but this one recommends cascade drying agent so I got some and it does seem to dry better. I shouldn't have to buy a separate drying helper when this has heated dry. Otherwise, I'm happy with my purchase.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 22, 2025
Thank you for sharing your experience with your new Frigidaire dishwasher. We're glad you're enjoying the upgraded features, especially the third rack—it's a great addition for keeping smaller items secure during the wash. We appreciate your feedback regarding the drying performance and understand your concern about needing an additional drying agent despite the heated dry feature. Your feedback is valuable as it helps us improve. If you have any questions or need further assistance, please reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
[This review was collected as part of a promotion.] It took a few weeks to get used to turning on the dishwasher but I think I have it now! I am surprised just how much it holds. Still miss my 30 year old model but getting used to this new one. Thank you.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 20, 2025
Hi, Jake. Thank you for sharing your experience! We're glad to hear you're getting the hang of your new dishwasher and discovering just how much it can hold. We know it can be an adjustment moving on from a long-time favorite, but we truly appreciate you giving this new model a chance. If you ever need tips or have questions, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
[This review was collected as part of a promotion.] I love my new Dishwasher, it’s so quiet that I hardly know it’s actually on and running. It leaves my dishes so clean and dry. I can’t wait to use it each day!
[This review was collected as part of a promotion.] This dishwasher does a great job with heavy loads. The 3rd top drawer is a real plus. Very please with the effectiveness of the EvenDry System. It was very easy to install on my own.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 14, 2025
Thank you for your feedback! We’re thrilled to hear that your new dishwasher is performing well with heavy loads and that you’re enjoying the 3rd top drawer and the EvenDry System. It’s great to know the installation was easy for you as well. We truly appreciate your satisfaction, and if you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.