Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,476 Reviews)
Rating breakdown 2,476 reviews
5 Stars
1,521
4 Stars
604
3 Stars
180
2 Stars
65
1 Star
106
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
3
Not good as expected
on August 4, 2023
Posted by: Shara36
I am not happy with this dishwasher. It is not doing a jib as expected from brand new appliance. Dishes are ok after normal circle but glasses are terrible. I tried different setting, right dishwasher supply nothing really works. Honestly so disappointed, missing my old dishwasher even after 20 years was doing great job with short circle.
Still not giving up and looking for different tips and recommendations but it should be so hard to set up dishwasher for a nice wash.
Still not giving up and looking for different tips and recommendations but it should be so hard to set up dishwasher for a nice wash.
Response from frigidaire.comBy Angel, Online Outreach Specialist, August 7, 2023
Hello Valued Consumer!
We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. For not cleaning issue, we recommend for you to check if the dishes streaked or is their soil left on the dishes. If yes, streaking indicates a rinse aid is needed or you may have hard water. Clean your Dishwasher by: OPTION 1: Run an empty cycle with the PowerPlus or Heavy Cycle and Santize Option. OPTION 2: Pour 1 cup of white vinegar directly into the tub and run an empty cycle. (DO NOT add detergent). Items should be loaded properly, this will help me determine if it's a general issue or in a particular rack. Large items on the
bottom rack. Small items on top rack. There should be space between the items to allow water flow. Pans, cups, and dishes shouldbe loaded facing down. Utensils should not be nested. The spray arms should not be blocked allowing them to rotate freely. Please check if there is water in the bottom of the tub. Check the following are installed correctly: 1.Water Supply Hose 2.Drain Hose 3.Filter has been cleaned out. At your convenience, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you!-Angel
We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. For not cleaning issue, we recommend for you to check if the dishes streaked or is their soil left on the dishes. If yes, streaking indicates a rinse aid is needed or you may have hard water. Clean your Dishwasher by: OPTION 1: Run an empty cycle with the PowerPlus or Heavy Cycle and Santize Option. OPTION 2: Pour 1 cup of white vinegar directly into the tub and run an empty cycle. (DO NOT add detergent). Items should be loaded properly, this will help me determine if it's a general issue or in a particular rack. Large items on the
bottom rack. Small items on top rack. There should be space between the items to allow water flow. Pans, cups, and dishes shouldbe loaded facing down. Utensils should not be nested. The spray arms should not be blocked allowing them to rotate freely. Please check if there is water in the bottom of the tub. Check the following are installed correctly: 1.Water Supply Hose 2.Drain Hose 3.Filter has been cleaned out. At your convenience, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you!-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gets the job done.
on August 7, 2023
Posted by: HH44
[This review was collected as part of a promotion.] No issues so far. Gets the job done.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works Well
on August 12, 2023
Posted by: gl404
[This review was collected as part of a promotion.] This dishwasher is quiet and cleans well. The cycle time is quite long. Being so quiet it isn't bothersome even with the kitchen open to the living room. The only thing we have noticed is the dishes don't completely dry especially glasses with slight bottom depressions.
Written by a customer while visiting frigidaire.com
Customer Rating
5
VERY Quiet
on August 19, 2023
Posted by: Tami314
[This review was collected as part of a promotion.] we needed a new dishwasher and wanted one that would go with our other Gallery appliances. This one fit the bill and was a great price. I wanted a stainless steel liner and it has definitely fit the bill. It is very quiet and works great cleaning the dishes. we usually run it at night and when we empty it the next morning everything is sparkling clean and dry even though we set it to air dry. Great dishwasher and cost saving!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Optimal cleaning
on August 20, 2023
Posted by: Roxxie1024
[This review was collected as part of a promotion.] It cleans very good, also dries the dishes very well.
Written by a customer while visiting frigidaire.com
Customer Rating
4
It works mostly fine
on August 20, 2023
Posted by: bob2797897
[This review was collected as part of a promotion.] I cleans the dishes mostly fine.
Sometimes the capsules aren't fully consumed by the machine and I can see leftovers but I've seen this in other machines as well.
Sometimes the capsules aren't fully consumed by the machine and I can see leftovers but I've seen this in other machines as well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Top Shelf
on August 22, 2023
Posted by: Winstonsmom
[This review was collected as part of a promotion.] Thought my coffee cups were permanently stained until I got this new dishwasher! Works great and love the top shelf!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Disappointed
on August 23, 2023
Posted by: Bigg Redd
[This review was collected as part of a promotion.] Not what I was hoping for. I thought a 3rd rack would be handy, but items don't get clean. The heavy-duty cycle is 2 hours long and still doesn't get my dishes clean. The soap dispenser broke 4 months in to use and trying to get it fixed has not been an easy task.
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 24, 2023
We pride ourselves on our high quality standards and regret that our product has not lived up to your expectations. We can understand your disappointment and are here to help. Please know that our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. We can see here that you've been in contact with our Customer Care Team regarding this concern. If the service provided does not resolve the issue, please let us know. You can reconnect with us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will dive right in. -Rox
Written by a customer while visiting frigidaire.com