[This review was collected as part of a promotion.] I love my new Frigidaire dishwasher! Everything comes out clean every time. It is spacious and the inside stainless steel inside never smells like my old one. I love how the dishes are evenly dry when I unload, no water spilling everywhere.
Not really happy with the layout of the racks on this model. Our previous Frigidaire had numerous options, fold-down holders, deep racks, individually separated flatware spaces, etc. We have young kids, so a lot of different kinds of dishes, lunch containers, small bowls, etc. and the old dishwasher did well to accommodate a variety of pieces. This one seems to work fine if you're only washing standard plates, saucers, and certain specific size and shape bowls. We can never get enough of what we need to wash in there because there just isn't enough room. I can see how the third rack at the top can be useful for cooking utensils, but it also reduces the available height for glasses in the top rack. Also, again in line with having young children, nothing plastic or soft rubber or anything like that comes out even remotely dry. Wish we didn't miss the return window to take it back and try something else.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, August 25, 2022
Thank you for sharing your story, LGM22! We're sorry to hear about the issues that you're experiencing with your dishwasher. This certainly isn't the impression that we would want to leave with you and your family. Your feedback on the rack design and difficulty loading are important to us and hasn't gone unnoticed. Plastic and rubber surfaces will not dry completely and will have to be towel dried at the end of the cycle. If you have any additional concerns, please feel free to Live Chat with us or contact us by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8:00 pm EST. -Katrina
[This review was collected as part of a promotion.] I can’t believe how quiet it runs. The only thing that bothers me is it has a distinct odor inside.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, September 8, 2022
Hi, Heza2jack!
Thanks for your feedback! This dishwasher runs whisper-quiet at 49 decibels - perfect for a busy kitchen! It is normal for there to be a particular smell to the dishwasher at first. Freshly manufactured stainless steel tubs may carry a "new metal" smell for the first few cycles, but this should dissipate over time. Running a cycle with a cup of white vinegar can also help cut down on any odors. We hope this information helps and that you continue to enjoy your new dishwasher!