Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,609 Reviews)
Rating breakdown 2,609 reviews
5 Stars
1,614
4 Stars
636
3 Stars
185
2 Stars
65
1 Star
109
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
3
Horrible design that won't work for wine glasses with a normal-sized stem
on July 10, 2025
Posted by: Ilikemywineglasses
Who ever designed the dishwasher never used a wine glass with a stem. The upper rack with the clamps works barely ok for short-stemmed white wine glasses, but for anything larger with a normal length stem, like a Bordeaux glass, you are out of luck and need to keep biting your nails every time you run the washer.
This is a HIGE design flaw and had I known/realized before I had bought and installed it, I would have look to buy a Bosch again.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 11, 2025
Hi there, Ilikemywineglasses!
Thank you for taking the time to share your feedback with us. I’m sorry to hear about the frustration you’re experiencing with the design of your dishwasher — especially when it comes to securely accommodating stemmed wine glasses. I can understand how concerning it must be to feel like your glassware is at risk every time you run a cycle.
You're absolutely right — thoughtful design should reflect real-world use, and it’s clear that in this case, the upper rack system didn’t meet your expectations or needs. That’s valuable input, and I want you to know that we take feedback like yours seriously. Our design teams rely heavily on customer insights when improving future models, and concerns like this are exactly the kind that deserve attention.
While I know this doesn’t change your current experience, I’d love the chance to pass your comments along directly to our product development team. If you’re open to it, feel free to share your model number so we can better understand which design you're referencing.
We appreciate your honesty — and I’m truly sorry that this experience didn’t meet the quality you expected from Frigidaire. We’d like the opportunity to do better going forward.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Thank you for taking the time to share your feedback with us. I’m sorry to hear about the frustration you’re experiencing with the design of your dishwasher — especially when it comes to securely accommodating stemmed wine glasses. I can understand how concerning it must be to feel like your glassware is at risk every time you run a cycle.
You're absolutely right — thoughtful design should reflect real-world use, and it’s clear that in this case, the upper rack system didn’t meet your expectations or needs. That’s valuable input, and I want you to know that we take feedback like yours seriously. Our design teams rely heavily on customer insights when improving future models, and concerns like this are exactly the kind that deserve attention.
While I know this doesn’t change your current experience, I’d love the chance to pass your comments along directly to our product development team. If you’re open to it, feel free to share your model number so we can better understand which design you're referencing.
We appreciate your honesty — and I’m truly sorry that this experience didn’t meet the quality you expected from Frigidaire. We’d like the opportunity to do better going forward.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic Performance
on July 9, 2025
Posted by: Davidae
[This review was collected as part of a promotion.] With the 3rd row for oversize utensils and plenty of vertical space on the two primary racks, I'm able to neatly fit SO MANY dishes in here. It is on the quiet side (<50db), and my dishes are spotless when they're done. Not a thing I would change about this dishwasher!
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good, but not perfect
on July 7, 2025
Posted by: Amw5
[This review was collected as part of a promotion.] Looks beautiful, and washes dishes very well so far. We chose to do our own installation and the water line was too small to connect. We had to go buy an adapter to make it fit.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet cleans very well
on July 7, 2025
Posted by: Joanne four
[This review was collected as part of a promotion.] Quiet cleans well. Just wish it had a quick cycle
Written by a customer while visiting frigidaire.com
Customer Rating
4
Dishwasher
on July 7, 2025
Posted by: Shanick
[This review was collected as part of a promotion.] We love it but already need to have someone out to service it after only having it less then 2 weeks. The soap dispenser stopped opening, and the heat is not working already.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 8, 2025
Thank you for sharing your feedback, Shanick. We're sorry to hear about the issues you're experiencing with your new dishwasher. We want to ensure everything is resolved promptly.
Please contact us directly so we can arrange for a service appointment and assist you further. You can reach us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your patience and look forward to helping you get this resolved quickly. - Maria
Please contact us directly so we can arrange for a service appointment and assist you further. You can reach us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your patience and look forward to helping you get this resolved quickly. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice and quiet
on July 1, 2025
Posted by: Xnjgator
[This review was collected as part of a promotion.] Replacing old Frigidaire dishwasher. I had to go make sure it was working the first night it is so quiet. Very happy!
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 1, 2025
Thank you so much for your feedback! We're thrilled to hear you're enjoying the quiet performance of your new dishwasher. If you ever have any questions or need assistance, we're happy to help. You can reach us via Live Chat at Frigidaire.com or by calling us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dishwasher
on July 1, 2025
Posted by: Tomlav
[This review was collected as part of a promotion.] It’s nice and quiet
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 2, 2025
Thank you for sharing your positive feedback! We're glad to hear that you're satisfied with the quiet operation of your dishwasher. If you have any further questions or need assistance, please don't hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this Frig
on June 27, 2025
Posted by: Chrisulli
[This review was collected as part of a promotion.] I am very pleased with this Frigidaire refrigerator! It has lots of storage inside and the dual ice maker is a game changer!! We never run out of ice!! What a brilliant idea! The freezer drawer is super easy to manage! Highly recommend!
Written by a customer while visiting frigidaire.com