Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
4
Dishwasher
on November 19, 2022
Posted by: Seeking G
[This review was collected as part of a promotion.] We are very happy with our new Frigidaire dishwasher. The one main thing I think could be improved is the weight of the bottom rack. It seems a little flimsy, not very heavy guageed wire. It gets off track sometimes when you pull it out. Cleans very well and is SUPER quiet!
[This review was collected as part of a promotion.] This dishwasher has met or exceeded all my expectations. It is so quite, and really cleans everything thoroughly.
[This review was collected as part of a promotion.] Takes too long to wash on "normal" cycle (157 minutes). Does not dry all items when on "heat" cycle.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, November 17, 2022
Hi, Joey5909!
Thanks for your feedback! The Normal cycle typically lasts between 135 and 195 minutes, depending on the options you choose and the detected soil level. A full chart of the available cycles and their approximate timeframes is listed on page 8 of your Owner's Manual! If you're having trouble getting out dry dishes, check out the tips from the following video: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/ . I hope this information is helpful! If you have any further concerns, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, November 16, 2022
Hello, We never like to see our family unhappy with their appliance(s). We would love to see if there is anything we can do to help turn your feelings around. We're here for you, message us here anytime Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
[This review was collected as part of a promotion.] Dishwasher is quiet and I love the third level tray for cutlery. Only thing- sometimes I have to close the door 3x before it starts operating. What?
[This review was collected as part of a promotion.] My dishwasher was delivered a month ago. Finally got it installed about 2 weeks ago and now it is throwing an error code and won’t drain. Extremely disappointed. Now I need to try to get it serviced to find out what is wrong.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, November 15, 2022
Thank you for bringing your concerns to our attention, Sdoss22. We're sorry to hear that you're experiencing an error code with your new dishwasher. This certainly isn't how we would want to start our relationship with you and appreciate the opportunity to make this right. If you need anything else, please feel free to Live Chat with us or contact us by phone. -Katrina
[This review was collected as part of a promotion.] This model is very quiet. You have to get close to hear any noise as it is working. The dishes are coming out perfectly clean.