Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,475 Reviews)
Rating breakdown 2,475 reviews
5 Stars
1,520
4 Stars
604
3 Stars
180
2 Stars
65
1 Star
106
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
1
Hate this dishwasher
on January 31, 2023
Posted by: Rachael 8376
So many things I learned I hated after I got this last year but the Is half time the start button won’t start! So I can’t run it! Hate this dishwasher!
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist , February 1, 2023
Hi, Rachael.
We're terribly sorry you feel this way about your dishwasher. When starting the appliance please ensure to press the start cancel in the center of the button and close the door within seconds. We're here should you need any assistance, call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
We're terribly sorry you feel this way about your dishwasher. When starting the appliance please ensure to press the start cancel in the center of the button and close the door within seconds. We're here should you need any assistance, call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good budget friendly feature packed dishwasher
on January 31, 2023
Posted by: Rustynails03
[This review was collected as part of a promotion.] Overall experience has been good so far. The dishwasher works well, dries well too. It is louder than expected but not annoyingly so. One issue I have is that my dishwasher settings have to be reset everytime I use it meaning it does not remember the last setting. This will undoubtedly cause the buttons to wear faster since there are buttons to press and it is not a touch panel.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Time To Update
on February 13, 2023
Posted by: Update Time
[This review was collected as part of a promotion.] Our previous was installed in 1996. It was working fine, but it was time to update, especially to conserve energy and water. We are very pleased with our new dishwasher and adds a little value to our home.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Dishwasher
on February 23, 2023
Posted by: Kitty77
[This review was collected as part of a promotion.] You have to struggle to even push the top rack in and all the dishes fall over!!! It also doesn’t seem to close all the way until you force it closed when you close the door!!! Very very unhappy with the dishwasher!’nn
Response from frigidaire.comBy Christian , Online Outreach Specialist, February 24, 2023
Good day, Kitty!
We do understand you had a frustrating experience with your dishwasher with us, and we really appreciate you bringing this issue to our attention. We'd like to learn more about your specific situation and make things right. At your convenience, please connect with us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. We look forward to hearing from you!
Best Regards
-Christian
We do understand you had a frustrating experience with your dishwasher with us, and we really appreciate you bringing this issue to our attention. We'd like to learn more about your specific situation and make things right. At your convenience, please connect with us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. We look forward to hearing from you!
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1
Piece of junk!
on March 26, 2023
Posted by: marshallkoontz
[This review was collected as part of a promotion.] It quit working the week after the warranty expired
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 29, 2023
Hi, Marshall. Thank you for reaching out to us. We're sorry that your experience didn't match your expectations. This is certainly not the experience we would want for our customers like you. As per checking, the warranty for this dishwasher is not yet expired until September 5, 2023. Should you need further assistance regarding this concern, please feel free to contact us via Live Chat or call us at this number (800) 374-4432 Monday-Friday, 8:30 am- 8:00 pm EST. We will be very happy to help.
Kind Regards,
Maria
Kind Regards,
Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 28, 2023
Posted by: IKE795
[This review was collected as part of a promotion.] IT GETS THE DISHES VERY CLEAN, ITS QUIET AND OVERALL WORKS WELL.
THE ONLY ISSUE IS WITH THE RACKS, THE ARE SHAKEY AND AT TIME HARD TO LOAD
THE ONLY ISSUE IS WITH THE RACKS, THE ARE SHAKEY AND AT TIME HARD TO LOAD
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worse dishwasher ever.
on March 29, 2023
Posted by: f26shawn
[This review was collected as part of a promotion.] I've owned this defective dishwasher since July 2022. I have had this device serviced for the same issue twice. It has an error code i20. Both times they changed the control board and the problem persists. The only way to get the cycle to complete is to restart the unit and hope for the best.
Response from frigidaire.comBy John, Online Outreach Specialist, March 31, 2023
Hi there, our valued customer. We feel terrible to hear that you’re having this experience with your dishwasher. We showed you were able to reconnect with our Customer Care Team, and you’re working with them towards a resolution. We highly suggest that you coordinate this concern directly with them so we can fully assist you and provide resolutions in this matter. Please contact us at 1-800-374-4432, and we will dive right in. Best regards, John.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Where’s the manual?
on April 1, 2023
Posted by: Nick1001
Why cant i find a manual for this product. I bought it and Frigidaire only provides installation instructions and a “use and care” booklet. This hardly covers what is needed to own and maintain the product.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 3, 2023
Hi there, valued customer! We can send you the Complete Owner's Guide, please contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST for further assistance. ~ Jessica
Written by a customer while visiting frigidaire.com