Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,458 Reviews)
Rating breakdown 2,458 reviews
5 Stars
1,507
4 Stars
602
3 Stars
178
2 Stars
65
1 Star
106
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
1
Disappointed
on August 21, 2022
Posted by: Erin22
[This review was collected as part of a promotion.] I was so excited to get a new dishwasher. I have washed a single load and I am very disappointed with my purchase. The dishes were unclean. Many still had food debris on them and all of them very wet, The inside of the machine was very wet also. I even ran them through a second cycle and again still food left on many of the dishes and dishes were very wet.
I am so disappointed. The old machine only worked in pot and pan mode but cleaned and dried the dishes more adequately. I am regretting this purchase.
I am so disappointed. The old machine only worked in pot and pan mode but cleaned and dried the dishes more adequately. I am regretting this purchase.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , August 22, 2022
Erin, we appreciate you stopping by to share your dishwasher concerns with us!
Some helpful tips that can alleviate most cleaning and drying matters are to ensure that the incoming water is 120 degrees Fahrenheit.
Most consumers have found that ensuring the incoming water is correct, loading your dishwasher properly, and using rinse aid can alleviate your concerns.
You can view more cleaning and drying tips in the manual and with the following links, https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishwasher-Is-Not-Cleaning/, and https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/.
In the event these tips do not resolve your concerns, please connect with us via Live Chat, and we will be happy to assist.
Best Regards,
Ciara
Some helpful tips that can alleviate most cleaning and drying matters are to ensure that the incoming water is 120 degrees Fahrenheit.
Most consumers have found that ensuring the incoming water is correct, loading your dishwasher properly, and using rinse aid can alleviate your concerns.
You can view more cleaning and drying tips in the manual and with the following links, https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishwasher-Is-Not-Cleaning/, and https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/.
In the event these tips do not resolve your concerns, please connect with us via Live Chat, and we will be happy to assist.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dishwasher
on August 21, 2022
Posted by: Remodelp
[This review was collected as part of a promotion.] So far so good. Just installed after a major kitchen remodel. Looks great and very quiet. Love the 3rd pull out for silverware!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Couldn’t be happier
on August 22, 2022
Posted by: BGmom
[This review was collected as part of a promotion.] My new dishwasher has performed above my expectations. It’s quiet and I’m so pleased with the range of washing and drying cycles.
My favorite so far is the Rinse Only! My husband and I don’t dirty enough dishes through the day for a complete load. The Rinse Only cycle allows me to have dishes “add up” before I need to wash them. Second only to the Rinse Only cycle is the silverware rack. I’ve come to rely on it for more than just flatware. It’s so handy and takes up no room in the interior of the machine.
My new Frigidaire dishwasher is just what I needed.
“I couldn’t be happier!”
My favorite so far is the Rinse Only! My husband and I don’t dirty enough dishes through the day for a complete load. The Rinse Only cycle allows me to have dishes “add up” before I need to wash them. Second only to the Rinse Only cycle is the silverware rack. I’ve come to rely on it for more than just flatware. It’s so handy and takes up no room in the interior of the machine.
My new Frigidaire dishwasher is just what I needed.
“I couldn’t be happier!”
Written by a customer while visiting frigidaire.com
Customer Rating
4
Installation directions not clear
on August 23, 2022
Posted by: Rileytd67
[This review was collected as part of a promotion.] Good product but the instructions are not clear for a novice to install. Took about an hour.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Built-in Dishwasher
on August 23, 2022
Posted by: jlsroo
[This review was collected as part of a promotion.] Fits and ton of dishes, cleans quietly and is energy efficient as well!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 23, 2022
Posted by: CathMc
[This review was collected as part of a promotion.] Love It! Works great!
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Dishwasher
on August 23, 2022
Posted by: Heza2jack
[This review was collected as part of a promotion.] I can’t believe how quiet it runs. The only thing that bothers me is it has a distinct odor inside.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, September 8, 2022
Hi, Heza2jack!
Thanks for your feedback! This dishwasher runs whisper-quiet at 49 decibels - perfect for a busy kitchen! It is normal for there to be a particular smell to the dishwasher at first. Freshly manufactured stainless steel tubs may carry a "new metal" smell for the first few cycles, but this should dissipate over time. Running a cycle with a cup of white vinegar can also help cut down on any odors. We hope this information helps and that you continue to enjoy your new dishwasher!
Best,
Ashton
Thanks for your feedback! This dishwasher runs whisper-quiet at 49 decibels - perfect for a busy kitchen! It is normal for there to be a particular smell to the dishwasher at first. Freshly manufactured stainless steel tubs may carry a "new metal" smell for the first few cycles, but this should dissipate over time. Running a cycle with a cup of white vinegar can also help cut down on any odors. We hope this information helps and that you continue to enjoy your new dishwasher!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
2
Maybe good for just the basics
on August 23, 2022
Posted by: LGM22
Not really happy with the layout of the racks on this model. Our previous Frigidaire had numerous options, fold-down holders, deep racks, individually separated flatware spaces, etc. We have young kids, so a lot of different kinds of dishes, lunch containers, small bowls, etc. and the old dishwasher did well to accommodate a variety of pieces. This one seems to work fine if you're only washing standard plates, saucers, and certain specific size and shape bowls. We can never get enough of what we need to wash in there because there just isn't enough room. I can see how the third rack at the top can be useful for cooking utensils, but it also reduces the available height for glasses in the top rack. Also, again in line with having young children, nothing plastic or soft rubber or anything like that comes out even remotely dry. Wish we didn't miss the return window to take it back and try something else.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, August 25, 2022
Thank you for sharing your story, LGM22! We're sorry to hear about the issues that you're experiencing with your dishwasher. This certainly isn't the impression that we would want to leave with you and your family. Your feedback on the rack design and difficulty loading are important to us and hasn't gone unnoticed. Plastic and rubber surfaces will not dry completely and will have to be towel dried at the end of the cycle. If you have any additional concerns, please feel free to Live Chat with us or contact us by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com