Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,458 Reviews)
Rating breakdown 2,458 reviews
5 Stars
1,507
4 Stars
602
3 Stars
178
2 Stars
65
1 Star
106
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
3
Doesn't Always Wash Well
on August 13, 2022
Posted by: Dish Dude Jordan
[This review was collected as part of a promotion.] We bought a floor model of this unit. It's hard to tell in photos, but it seems to me that this unit has 3 wash arms--a lower, middle, and upper. Our unit seemed to be missing the upper. We had it sent to us under warranty, but it either doesn't fit or we don't have all the parts necessary to install it. We've resorted to not using the silverware drawer at all, because nothing we put up there was getting clean. Even still, sometimes dishes don't come out entirely clean. For what is a pretty expensive unit, it would be nice if it did a better job for us. These results are with us using the heavy wash cycle and rinse aid for every load, so it seems like it should be doing a better job than it is. Something is definitely not right.
Response from frigidaire.comBy Christy, Online Outreach Specialist, August 16, 2022
We are sorry to hear this and would recommend reaching back out to the retailer that the appliance was purchased from to make sure that you have everything that you need for this appliance.
Regarding the spray arm, unlike traditional spray arms, our BladeSpray® arm rotates in two directions, so you get better water coverage that reaches every corner.
Lastly, here are a few tips that may be helpful with the cleaning process.
• Choose another cycle for longer washing time.
• Choose the Hi-Temp Wash option.
• Check rack loading section for proper loading avoid nesting items.
• Home water pressure may be too low – should be 20 to 120 pounds per square inch (psi).
• Check incoming water temperature. It should be at least 120°F (49°C).
• Check water hardness. For extremely hard water, it may be necessary to install a water
softener.
• Use Fresh Detergent.
• Make sure items are not blocking the spray arms, preventing them from rotating.
If we can be of further assistance in any way, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432. ~ Christy
Regarding the spray arm, unlike traditional spray arms, our BladeSpray® arm rotates in two directions, so you get better water coverage that reaches every corner.
Lastly, here are a few tips that may be helpful with the cleaning process.
• Choose another cycle for longer washing time.
• Choose the Hi-Temp Wash option.
• Check rack loading section for proper loading avoid nesting items.
• Home water pressure may be too low – should be 20 to 120 pounds per square inch (psi).
• Check incoming water temperature. It should be at least 120°F (49°C).
• Check water hardness. For extremely hard water, it may be necessary to install a water
softener.
• Use Fresh Detergent.
• Make sure items are not blocking the spray arms, preventing them from rotating.
If we can be of further assistance in any way, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432. ~ Christy
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works well
on August 14, 2022
Posted by: Chris327
[This review was collected as part of a promotion.] Had to replace our 11 year old dish washer. Decided to stick with the same brand due to the trouble free last one. This one is even better so far. Can hardly here it run, cleans very well. Very satisfied.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great buy!
on August 14, 2022
Posted by: Dmmeuser26
[This review was collected as part of a promotion.] I love my new Frigidaire dishwasher! It saves energy, has a third drawer for silverware and is super quiet!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 14, 2022
Posted by: Cindy1966
[This review was collected as part of a promotion.] I live in Man and kitchen are open to one another I was looking for a very quiet dishwasher. I’m happy to say that this brand is phenomenal! I had to put my ear close to it to tell if it was even running.
Written by a customer while visiting frigidaire.com
Customer Rating
5
great dishwasher
on August 15, 2022
Posted by: marie24
[This review was collected as part of a promotion.] I love the third rack on top for utensils.
Dishes always come out clean. Very happy overall. So far no problems.
Dishes always come out clean. Very happy overall. So far no problems.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great machine
on August 15, 2022
Posted by: Salp1
[This review was collected as part of a promotion.] Extremely quiet. I rinse my dishes out of habit, so consider that when I say everything comes out clean in both normal and energy saver.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Lousy dishwasher - stay away from it.
on August 15, 2022
Posted by: Bobby Woo
I had the machine for three months, received the .20 error code - dirty filter. Cleaned the filter, no major debris noticeable. Ran for another month, again with the .20 error code. Filters are clean. Error says extract hose kinked. After 4 months of running fine - not the issue. Second cleaning of filters, cause the .30 error (water overflow). Cleaned that out, but can not get the motor to stop running and can't clear the.30 error code. Unplugged machine for one hour, when plugged back in .30 is back and motor continues to run. Only way to stop it is, get a new machine.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, August 18, 2022
Thank you for bringing this to our attention, Bobby Woo. We're sorry to hear of the error code failure you're experiencing with your dishwasher. This certainly isn't what we would want for you and we would like to explore the options that we may have to help. Please keep an eye out for an email from us so we can discuss this further. We're looking forward to resolving this matter together! -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Like it so far!
on August 15, 2022
Posted by: EMay4
[This review was collected as part of a promotion.] Not the quietest but the water splashing doesn't bother me. I like the third shelf but too low for me to fit taller glasses on the regular top shelf. Dishes come out clean. Some utensils have to be rewashed. I prefer the utensil racks that separate each piece.
Written by a customer while visiting frigidaire.com