Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
5
Great Upgrade!
on February 6, 2023
Posted by: Kelsay
[This review was collected as part of a promotion.] We purchased this washer after out cheap, plastic interior one stopped draining and was growing mold and who knows what else. Did some research and found this dishwasher. My dishes are the cleanest they've been in 5 years! No smell, no residue on my dishes, and of course it drains clean! Love having the 3rd rack for larger utensils as well. No complaints here!
[This review was collected as part of a promotion.] Replaced our 12 year-old Samsung dishwasher with this Frigidaire model. The Frigidaire is much quieter and cleans and dries the dishes well. No issues installing it myself and we're happy with the product so far.
[This review was collected as part of a promotion.] I’m very pleased with the dishwasher. It washes well. It has a lot of space and functionality. Only things I have issues with is the bottom compartment sometimes rolls off the track when it’s pulled out and it’s a little difficult to get back in. Also, the silverware holder could be a little deeper on the one side.
[This review was collected as part of a promotion.] Short cycle runs for a hour and fifty minutes Also very loud
Response from frigidaire.comBy Christy, Online Outreach Specialist, February 7, 2023
Your Direct Feed Wash System dishwasher uses energy-efficient motors for the wash and drain portions of the cycle you select. Each cycle has a series of water fills and drains for washing and rinsing dishes. As each cycle begins, you may or may not- hear the drain motor. The next sound you will hear is the splashing water as it enters the tub.
Why Energy Efficient Units run long cycles: Several factors are important to washing dishware. The energy use of the dishwasher was reduced by applying more of the factors that don’t use so much energy and less of the ones that use more. As a result, you will see that the wash cycles take longer.
If we can be of assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST). ~ Christy
[This review was collected as part of a promotion.] Dishwasher (bought new) stopped working less than a month after I got it. It's now been about two weeks and I'm still waiting on parts, and who knows how long after that I'll be waiting on a service tech to (hopefully) fix it.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, February 7, 2023
Thank you for sharing your story, Ian423. We're sorry to hear about the unresolved issues with your dishwasher. We appreciate the opportunity to turn this around and would like to see how we can help. Please be on the lookout for an email from us so that we can discuss this further. We look forward to hearing from you soon! -Katrina
[This review was collected as part of a promotion.] We've had the dishwasher for three months now and overall are happy with it. It was fairly easy to install, the most difficult part being the bottom of the unit is completely enclosed and leave channels for the water line and power so feeding those to the proper place was an annoyance compared to the 4 other dishwashers I've DIY installed.
I've tested out the top sliding rack with silverware and it really gets clean. I'm happy that the whole rack lifts out easily to put the silverware away. The middle rack is pretty standard as far as glasses but I do like how far it pulls out for loading/unloading. The bottom rack is also pretty standard but the silverware/utensil holder drives me nuts. They usually fit into place and stay. This one flops around and can tip over. I have tried it in many places (sides, front and back). If you place it on the side it hits the side of the unit as the drawer slides in. I even looked at the manual to see where the diagram has it. Not happy with that at all.
Lastly I am really happy with how quiet it is. There wasn't an additional piece of insulation that needed to go on the top so I was initially worried about it being loud. Not the case. This is really quiet.