Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,474 Reviews)
Rating breakdown 2,474 reviews
5 Stars
1,519
4 Stars
604
3 Stars
180
2 Stars
65
1 Star
106
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
3
Good
on June 5, 2022
Posted by: DA023
[This review was collected as part of a promotion.] Dishes come out clean. Racks are flimsy. The dishwasher is noisier than rated. Needs a 1 hour cycle.
Response from frigidaire.comBy DERRICK, Online Outreach Specialist, June 7, 2022
Hi, DA023. Thanks for your detailed feedback. We always like to hear how our products are performing. Please feel free to reach out to us via Live Chat if you have any additional questions or just want some tips on getting to know your dishwasher. We would love to help! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
Very Disappointing
on June 6, 2022
Posted by: MJH123
[This review was collected as part of a promotion.] The bottom rack is not set up to hold dishes properly. It is a terrible design and no matter how I load it the dishes just fall all over each other. Are there alternate racks available to replace the worthless one that it came with? Also, the drying process only get dishes 90% dry. I have to towel most of the dishes off when removing them, which is completely inefficient and frustrating.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, June 7, 2022
Hi, MJH123!
Thanks for your feedback - we're sorry to hear you're having some trouble with the racks and the drying cycle! There are some tips in the following video that may help you get a better dry performance: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/. As far as the racks go, there are some additional instructions and recommended loading patterns beginning on page 9 of your Owner's Manual. This information should help you arrange your dishware so it all sits properly! If you do continue to have any issues, please reach back out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST. We will be happy to assist you further!
Best,
Ashton
Thanks for your feedback - we're sorry to hear you're having some trouble with the racks and the drying cycle! There are some tips in the following video that may help you get a better dry performance: https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/. As far as the racks go, there are some additional instructions and recommended loading patterns beginning on page 9 of your Owner's Manual. This information should help you arrange your dishware so it all sits properly! If you do continue to have any issues, please reach back out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST. We will be happy to assist you further!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Dishwasher
on June 8, 2022
Posted by: Agwin
[This review was collected as part of a promotion.] This dishwasher is very sleek and works great! We are very happy, this model was picked after a lot of comparing and shopping. We are happy, it is quiet & cleans well :)
Response from frigidaire.comBy Ciara, Online Outreach Specialist , June 10, 2022
Agwin, we are so glad to hear that you are happy with the design and performance of your dishwasher. It's feedback like yours that lets us know we are doing things right, and we hope that you will consider us in the future for your other product needs.
Best Regards,
Ciara
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice unit!
on June 12, 2022
Posted by: Gene k
[This review was collected as part of a promotion.] Cleans well, I see no spotting or dirt left on my dishes. The 3rd rack on top is super nice and convenient. Quiet compared to my last one. Great price. Very happy overall.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 7, 2022
Posted by: Tip72
[This review was collected as part of a promotion.] I love my new Frigidaire dishwasher. I can actually put it on when I am watching TV, unlike my old one.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So Far, so good
on July 7, 2022
Posted by: Lea22
[This review was collected as part of a promotion.] I really like the sanitize mode and the clean exterior design. A couple areas for improvement: It would be great if the drawers rolled a bit smoother and the interior framework dried more fully after a wash to over time avoid potential rust issues.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst item ever purchased.
on July 22, 2022
Posted by: Bob9ersfan
The dishwasher was damaged at the factory. When I asked for a replacement or my money back I was treated like it was my fault. I've been trying to get a replacement for a month now. Don't buy this product and I would definitely do research before you buy anything they make
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, July 27, 2022
Hello,
We're so sorry for the troubles you have experience with your dishwasher. We never want our family to be unhappy with their appliances. We are happy to see a solution is underway. Should you have any questions regarding next steps, please come chat with us live Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
We're so sorry for the troubles you have experience with your dishwasher. We never want our family to be unhappy with their appliances. We are happy to see a solution is underway. Should you have any questions regarding next steps, please come chat with us live Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love my dishwasher
on July 29, 2022
Posted by: MWfreedom
[This review was collected as part of a promotion.] Love everything except the silverware basket. Has holes on sides and silverware falls thru often. Also it is on the opposite side from my sink, i would prefer it be toward the front, but it is not set up for you to move it.
Written by a customer while visiting frigidaire.com