Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
5
Happy
on February 22, 2023
Posted by: Yay New dishwasher
[This review was collected as part of a promotion.] I thought very hard about my purchase. It has been a few weeks and I am very happy. Clean dishes, dries well. I love the top little rack as much as I wanted to! It is VERY quiet, which is the other thing I wanted as we have an open concept living/kitchen. I used to always wait until we went to bed to run our old dishwasher. Now I can run an extra load during the day and not have cartoons or football blaring;)
[This review was collected as part of a promotion.] Heating element does not work. Service window setup took 2 hours & the vendors service arrival window is 8 hours. Last time buying ANY fridgeaire product
Response from frigidaire.comBy John, Online Outreach Specialist, February 23, 2023
Good day, our valued customer. We feel terrible to hear that you’re having this experience with your new dishwasher. We show you were able to reconnect with our Customer Care Team and that you’re working with them towards a resolution. We highly suggest that you coordinate this concern directly with them so we can fully assist you and provide resolutions in this matter. Please connect with us via Live chat for further concerns or updates. Best regards, John.
[This review was collected as part of a promotion.] A lot of pretty good features packed in at a good price. Installation was a little tricky but not impossible.
Racks are flimsy and so narrow lots of dishes don’t fit. It inadequately dries in spite of reading all the ways to make it dry better. There are no exterior indicators about where in the cycle the machine is. is it done? Who knows?
Response from frigidaire.comBy Lauren, Online Outreach Specialist, February 21, 2023
Good day! We are sorry to hear that our product hasn’t met your expectations. We are disappointed to learn your dishwasher hasn’t performed as expected. Rest assured that we value your feedback and will work on manufacturing quality products, we make it our mission to create products that are beneficial and user-friendly.
Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you.
At your convenience, please contact us at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in.
[This review was collected as part of a promotion.] We like the dishwasher a lot. It seems to clean very well. A lot quieter than our previous machine. We do wish it would dry the dishes a little dryer but it certainly not a game changer. Highly recommended.