Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
5
New Dishwasher
on March 2, 2023
Posted by: Dliffengren
[This review was collected as part of a promotion.] I am very pleased with the operation of my new dishwasher. It. Is quiet, has 3 racks and cleans well. It is also a very good price for an efficient dishwasher.
[This review was collected as part of a promotion.] BEST DISHWASHER I HAVE EVER HAD - ABSOLUTELY LOVE IT! IT IS SO QUIET AND WITH THE SPRAY FEATURE IT GIVES ME SPARKLING DISHES EVERY WASH.
[This review was collected as part of a promotion.] Although the dishwasher works well with cleaning everything there are a few things that I do not like. I should have noticed when buying this unit that all the settings indicators disappear under the edge of the countertop once you close the door which makes it hard to know what cycle the dishwasher is on. Additionally the bottom tray does not slide smoothly and falls off the track easily if you pull it out to far. Finally the silverware holder does not fit snugly so it can move around when you put it in place. These are three things I will look at more closely if I ever replace this new unit.
Response from frigidaire.comBy John, Online Outreach Specialist, March 2, 2023
Good day, JandBG. We appreciate you sharing your feedback on your dishwasher with us, and we feel terrible about your experience with the product in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we hope that we can better serve your needs in the future. Should you ever need any assistance or have any additional concerns, feel free to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday 8:30 am–8 pm EST, and we will be happy to assist. Best Regards, John.
[This review was collected as part of a promotion.] The handle on the utensil caddy keeps hitting the side of the machine when you try to push the rack back in. It’s not the best design. Works great other than that one thing.
[This review was collected as part of a promotion.] Seems to clean everything fine but it struggles to get things dry. The racks are pretty lightweight and definitely cheaper than my old Frigidaire dishwasher. I really like the top/third rack but those things are definitely not dry when the cycle is complete. I like the look and top controls.
[This review was collected as part of a promotion.] The dishwasher itself I love. I just feel Frigidaire could stand behind their product more. I have only had the dishwasher since end of October and it no longer works. I try making a claim on the web page and by calling the service number, and get nowhere.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 1, 2023
Hi, Sissy527! We're sorry to learn that the dishwasher didn't perform as expected. We take pride in making sure our products are made with the most sophisticated processes and parts to guarantee top quality for all our consumers. We’d like to learn more about your issue so we can determine how best to address it. To ensure that your concern will be addressed, please be on the lookout for an email from us so we can learn more about your issue. We look forward to hear from you. -Rox