Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
4
Consistent Cleaning
on September 22, 2024
Posted by: Lindsayohoff
Installed this dishwasher by myself. Instructions were clear. Really enjoy that the heating element isn’t exposed - no burnt food smell is you missed rinsing something. Wish that the rollers for the racks felt more substantial
We bought this to replace existing 3 yr old smudgeless finish Frigidaire dishwasher after plastic casing deformed and was leaking out steam. Because all our appliances are same finish, which is a bit bluer we bought another Frigidaire. We have water spots more and more that won't come off. They are stains in our stainless steel dishwasher. We wipe it daily with a microfiber and water but it just becomes more stained and looks dirty and worn. Finish on our old one never did this. Suspect they have changed the smudgeless finish recently
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, September 17, 2024
Thank you for making the time to provide us with a review and for bringing this to our attention.
We apologize for the inconvenience you've experienced with your new dishwasher and for the disappointment in regards to the quality of the exterior finishing. This is not the experience we want for our consumers, such as yourself, and we will strive to provide the most reliable products. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
We take great satisfaction in meeting your high standards for quality, and for any help needed, please do not hesitate to reach us via Live Chat or call us on phone by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
While the cleaning of dishes is excellent on normal modes, I find the time it takes lengthy and the noise it makes is more than I would like at times when the sprayer on.
I find that this unit does not dry things well nor does it do a good job cleaning especially on the third shelf. It is not overly full either.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, September 16, 2024
Thank you for stopping by and taking the time to review. Please accept our apologies for any inconvenience this may have caused you.
It is so unfortunate that you have had this experience with your new dishwasher, and we can understand your disappointment. Please know that our design and engineering teams are constantly monitoring our brand pages for any feedback and suggestions for future reference.
You can check out page 17: 'Dishes not Dry' of the complete owner's guide for more tips: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/117859022en.pdf
If there is anything we can do to improve your experience and have any specific assistance with the appliance, feel free to connect with us via Live Chat or on a call by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST. We will exhaust all our options to help you.
I’ve only had my Dishwasher for 3 weeks but I’m super impressed with it so far, I especially like how quite it is and there’s lots of options for cleaning cycle's, not to mention the 3rd rack utensil tray is fantastic
I bought a month or 2 ago the cycle is a long run and does not dry well pretty disappointed.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, September 3, 2024
Thank you for stopping by and taking the time to review.
It is so unfortunate that you have had this experience with your new dishwasher in such a short time, and I can understand your disappointment. We apologize for the inconvenience this may have caused. It's important for us to hear if our products are meeting our consumers' expectations as we strive to produce quality products in Canada! Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, in particular with the longer time on the cycle as well as the not drying well cycle, for future reference.
Customer satisfaction is our top priority, and we encourage you to let us know if there’s anything we can do to deliver an even better experience next time. For any help needed, feel free to connect with us via Live Chat or on a call by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.