Hello, there! We're happy to hear that you like the exterior design of your dishwasher, but we're sorry to learn that its performance didn't meet your expectations. Our top priority is customer satisfaction, which is why it's very important for us to know if our product is meeting our customers' expectations. To get the best results when using the dishwasher, ensure not to overcrowd your dish racks to allow proper water and heat to flow through the appliance. And always make sure that the items are loaded properly. Large items on the bottom rack, small items on the top rack; there should be space between the items to allow water to flow. Pans, cups, and dishes should be loaded facing down. Utensils should not be nested. The spray arms should not be blocked, allowing them to rotate freely. If the issue still persists, please contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. -

Hello, Valued Consumer.

We're sorry to hear about your frustrations and appreciate you taking the time to voice your concerns. We would love the opportunity to see how we can help to resolve this matter. I can see that  you are working with our Customer Care Team toward the resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at  1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you!  

Warmest Regards,
Angel