Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
5
Works Like a Dishwasher Should
on May 19, 2023
Posted by: Larry Most of the Time
Bought it to match my Frigidaire fridge. After finding out the troubles and things I found out I didn't like about the fridge, I would have bought an LG set. Sorry. The dishwasher works fine.
[This review was collected as part of a promotion.] Racks feel very thin and cheap. Lower rack gets stuck every time we try to slide it back in. Does not feel like a solid, durable unit but cleans well.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, May 22, 2023
Hello! We appreciate you stopping by to share your dishwasher rack feedback with us and bringing your concerns to our attention. Please know that we strive to produce quality products, and your feedback does not go unnoticed. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] My wife and I like the all stainless steel interior and the knife rack at the top. Allows for a variety of dishware and is very quiet compared to our old dishwasher. No complaints
[This review was collected as part of a promotion.] Had issues the second day but found out it was due to our water not being hot enough. Kept throwing an I30 code. The only issue now is sometimes the dishes are still dirty looking and I have to run them a second time.
[This review was collected as part of a promotion.] This is the best dishwasher ever! Quiet as a mouse and never a dirty dish after a cycle! We love it! Thank you Frigidaire for a great product!
[This review was collected as part of a promotion.] This dishwasher replaced a 12-year-old GE Dishwasher. The GE failed to start one day so I replaced the dishwasher. This Frigidaire was an upgrade to all stainless steel material internal and external. It is therefore heavier. I installed the dishwasher myself. The leveling legs were improved so that the back leg included an extended leveling system. I used a drill driver to quickly level the back of the dishwasher. The two front legs had to be adjusted by turning with small screwdriver that fit in the notches on the turning legs. The door is heavy, so I had to install two braces at the top and bottom. After finally installing the support braces the door operated correctly.
The good part of the dishwasher is that it cleans very well and dries the dishes consistently. The dishes come out clean and dry.
However, the technical part of the start menu is rather confusing. You have to push the start button twice to operate the dishwasher. It also has to be started before the door is closed. If you try to start the dishwasher after closing the door, it will not start. This is not consistent with previous dishwashers. Another problem I have is setting the adjustment of the rise aid. The instructions say to hold the RINSE ONLY pad and the DELAY START pad for 5 seconds until the status window shows rinse aid level. However, there is no DELAY START pad button. (There is a DELAY TIME pad button) so, I am using the prearranged settings on rinse aid usage. I tried using the DELAY TIME pad button, but it did not work. There must be another procedure to adjust he rinse aid rate.
Because of these problems I gave the dishwasher only 4 stares.
[This review was collected as part of a promotion.] Normal wash not working
Response from frigidaire.comBy Owen, Online Outreach Specialist, May 17, 2023
Hello Nagarajan.eswaran,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue of why the normal wash is not working. To discuss this further. You can contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.