Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,609 Reviews)
Rating breakdown 2,609 reviews
5 Stars
1,614
4 Stars
636
3 Stars
185
2 Stars
65
1 Star
109
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
4
on May 25, 2023
Posted by: Dee1989
[This review was collected as part of a promotion.] Runs quietly.
Written by a customer while visiting frigidaire.com
Customer Rating
1
A one star rating is extremely generous
on May 24, 2023
Posted by: angry grandmother
at about 6 months old, the dishwasher started making a loud noise and displayed an error code. I called support and a tech came out and “repaired” it. Nearly 2 months later, I am waiting on the 4th service call. As a result, will NEVER purchase another Frigidaire or ElectroLux product.
Response from frigidaire.comBy John, Online Outreach Specialist, May 25, 2023
Hi there, our valued customer. We feel terrible to hear that you’re having this experience with your new dishwasher. We show you were able to reconnect with our Customer Care Team and that you’re working with them towards a resolution. We highly suggest that you coordinate this concern directly with them so we can fully assist you and provide resolutions in this matter. Please contact us via Live Chat or call us at 1-800-374-4432, and we will dive right in. Best regards, John.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Dishwasher
on May 24, 2023
Posted by: OldSchooltg
[This review was collected as part of a promotion.] Very Satisfied Customer. Awesome piece of machinery....
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 24, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Great product, love the style and it cleans like no other.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dish
on May 22, 2023
Posted by: Ahgrdg
[This review was collected as part of a promotion.] Great dishwasher. Really sold on the third rack. Extremely quiet.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst dishwasher ever!!!
on May 20, 2023
Posted by: Crummy Dishwasher
We have had this dishwasher for 4 months. This is the worst dishwasher I have ever owned. I does a terrible job washing the dishes. They come out partially clean and slimy where the soap hasn’t been rinsed properly. It doesn’t matter if it is fully or partially loaded. We have tried rinse aids to help but with no success. We on regular city water - not overly hard or soft water. The 3rd plastic rack already has pieces of plastic that has broken off - even though it is just my husband, my teenage daughter and I. The dishwasher we replaced did a must better job. I will never buy another Frigidaire product.
Response from frigidaire.comBy Angel, Online Outreach Specialist, May 22, 2023
Hi, Valued Consumer.
We never want to see our family unhappy with their appliance or experience. We would love to have a closer look into this matter. For cleaning issues, we recommend to check if there are dishes streaked or is their soil left on the dishes. If yes, streaking indicates a rinse aid is needed or you may have hard water. Clean your Dishwasher by: Run an empty cycle with the PowerPlus or Heavy Cycle and Santize Option and Pour 1 cup of white vinegar directly into the tub and run an empty cycle. (DO NOT add detergent). Make sure items are loaded properly. Large items on the bottom rack. Small items on top rack. There should be space between the items to allow water flow. Pans, cups, and dishes should be loaded facing down. Utensils should not be nested. The spray arms should not be blocked allowing them to rotate freely. Also, please check the following are installed correctly (Water Supply Hose, Drain Hose, Filter has been cleaned out).
If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you! -Angel
We never want to see our family unhappy with their appliance or experience. We would love to have a closer look into this matter. For cleaning issues, we recommend to check if there are dishes streaked or is their soil left on the dishes. If yes, streaking indicates a rinse aid is needed or you may have hard water. Clean your Dishwasher by: Run an empty cycle with the PowerPlus or Heavy Cycle and Santize Option and Pour 1 cup of white vinegar directly into the tub and run an empty cycle. (DO NOT add detergent). Make sure items are loaded properly. Large items on the bottom rack. Small items on top rack. There should be space between the items to allow water flow. Pans, cups, and dishes should be loaded facing down. Utensils should not be nested. The spray arms should not be blocked allowing them to rotate freely. Also, please check the following are installed correctly (Water Supply Hose, Drain Hose, Filter has been cleaned out).
If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
3
Shuts off. Maybe used 20 times? Hope it’s something simple. Code 50 shows up.
on May 20, 2023
Posted by: After20
[This review was collected as part of a promotion.] Washes great sound is low but got code and it will not advance to next cycle. Have an appt to get it checked.
Response from frigidaire.comBy Angel, Online Outreach Specialist, May 22, 2023
Hi, Valued Consumer.
We know how important it is to have customer service you can count on, and we want to help make this right. I can see that you are working with our Customer Care Team toward the resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you! -Angel
We know how important it is to have customer service you can count on, and we want to help make this right. I can see that you are working with our Customer Care Team toward the resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
3
Doesn't dry the dishes
on May 20, 2023
Posted by: Mbush550
[This review was collected as part of a promotion.] Washes fine . Not loud while running . When dishwasher is finished , dishes are very wet . When you pull out and push in the third rack high on top , it is very wobbly side to side and feels like it is going to fall . It only does half of what it is supposed to do , washes but not dries. I was going to give it half of 5 stars but you cannot give it 2 1/2 stars .
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 22, 2023
Hello, Mbush! Your comments are vital to our efforts to improve future appliances. We thank you for your willingness to share your opinions and for your personal contribution tohelping us to better understand and meet our customers' needs going forward. We recommend you use rinse aid. Rinse aid improves drying, reduces water spots, and prevents filming. With it, water sheets off dishes rather than forming droplets. In some models, you can adjust rinse aid levels. And you can also select the NORMAL WASH and HI-TEMP WASH pads along with a Rinse Aid agent for improved drying performance. If issues still persist, please connect with us by live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. -Rox
Written by a customer while visiting frigidaire.com