[This review was collected as part of a promotion.] The third shelf of utensils do not get clean or dry even with a small load. The bottom tray is very flimsy and slides off rack very easily.
Response from frigidaire.comBy Jessica, Online Outreach Specialist , May 29, 2023
We apologize for your experiences with the dishes not cleaning and with your spray arm melting. Ensure not to over crowd your dish racks to allow proper water and heat follow throughout the appliance. When it comes to the spray arm, make sure it is secure so that when it is spinning it will not fall onto the heating element. Should you need assistance, please call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
at about 6 months old, the dishwasher started making a loud noise and displayed an error code. I called support and a tech came out and “repaired” it. Nearly 2 months later, I am waiting on the 4th service call. As a result, will NEVER purchase another Frigidaire or ElectroLux product.
Response from frigidaire.comBy John, Online Outreach Specialist, May 25, 2023
Hi there, our valued customer. We feel terrible to hear that you’re having this experience with your new dishwasher. We show you were able to reconnect with our Customer Care Team and that you’re working with them towards a resolution. We highly suggest that you coordinate this concern directly with them so we can fully assist you and provide resolutions in this matter. Please contact us via Live Chat or call us at 1-800-374-4432, and we will dive right in. Best regards, John.