Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,604 Reviews)
Rating breakdown 2,604 reviews
5 Stars
1,611
4 Stars
636
3 Stars
184
2 Stars
65
1 Star
108
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
4
on June 3, 2023
Posted by: Gthur13
[This review was collected as part of a promotion.] I’m pleased with the washing on the dishwasher but wish it would dry better doesn’t have that hot feeling when done and leaves water on dishes
Written by a customer while visiting frigidaire.com
Customer Rating
4
Almost perfect
on June 3, 2023
Posted by: Maureen75
[This review was collected as part of a promotion.] Like the stainless steel interior and 3rd rack. Cycle seems a little long . Would like an indicator on front to let you know when washing is done. Cleans very well. Was a good purchase
Written by a customer while visiting frigidaire.com
Customer Rating
3
Dishwasher
on June 1, 2023
Posted by: I do not believe this
[This review was collected as part of a promotion.] I like how it cleans and I like how it dries. The racks, however, are flimsy compared to other appliances I've had in the past and it's loud.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, June 5, 2023
Hello! we're happy to hear that you like the features of your new dishwasher and how it performs apart from the dish racks and the noise. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Dishwasher
on June 1, 2023
Posted by: Scot2256
[This review was collected as part of a promotion.] Extremely quiet unit. Only issue is dishes not always dry.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dishwasher
on June 1, 2023
Posted by: Ricehouse
[This review was collected as part of a promotion.] I love my new frigidaire dishwasher it is so quiet when washing and plenty of room inside and dries the dishes completely a lot of models now are energy efficient and leave the dishes wet and I personally don't like that. I'm very pleased with this model.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So quiet!!
on June 1, 2023
Posted by: Edgeofinsanity
[This review was collected as part of a promotion.] I love how quiet this dishwasher is! I catch myself going back in the kitchen to make sure I started it because it is so quiet! I absolutely love the extra top rack for small items that I used to have to hand wash! I am so glad the associate at the store pointed out this feature to me when I was trying to decide which appliances I wanted in my newly renovated kitchen!
Written by a customer while visiting frigidaire.com
Customer Rating
1
ITS JUNK! DONT EVEN TAKE IT IF THEY PAY YOU FOR IT!
on May 31, 2023
Posted by: Hate it so much
[This review was collected as part of a promotion.] DO NOT GET THIS EVEN IF THEY PAY YOU TO HAVE IT!!!! had problems with it from the day it has been installed! They basically replaced every part except the body, racks and spray arms! It takes about 4 hours to wash dishes and they still might not be clean. I scrub them the best I can, but if you miss anything, it will still be on there! It doesn't fit a 14 inch fry pan without taking half of the lower rack! I am still having to refill jet dry every other wash, if you dont dishes have to be hand dried even with the Hot dry! Tablets do not dissolve unless you put on the bottom, even then sometimes I find it stuck to the filter!
I also learned that cleaning the filters every 2 months is NOT enough. Smell was soo bad. Trying to get inside the filter to scrub is a joke! It has only been 6 weeks and I had black, green and grey moldy, slime! This is after I prescrub with dawn, load, wash dishes. Run the dishwasher cleaner tablets EVERY month! The filter got so bad! I thought it was the kids didnt rinse dishes while I was out of town, but they were spotless, but not ran through the dishwasher! It was the filters!
I have had dishwashers for all my life! I have cleaned filters in them and there has NEVER been anything to clean but maybe 1 piece of food! NEVER MOLD! Makes me wonder if I'm making us sick by using the appliance! Guess I need to clean it weekly?
I can NOT wait for this to quit so I can get one that I like. NEVER had such a worthless appliance and I'm stuck with it!!
I also learned that cleaning the filters every 2 months is NOT enough. Smell was soo bad. Trying to get inside the filter to scrub is a joke! It has only been 6 weeks and I had black, green and grey moldy, slime! This is after I prescrub with dawn, load, wash dishes. Run the dishwasher cleaner tablets EVERY month! The filter got so bad! I thought it was the kids didnt rinse dishes while I was out of town, but they were spotless, but not ran through the dishwasher! It was the filters!
I have had dishwashers for all my life! I have cleaned filters in them and there has NEVER been anything to clean but maybe 1 piece of food! NEVER MOLD! Makes me wonder if I'm making us sick by using the appliance! Guess I need to clean it weekly?
I can NOT wait for this to quit so I can get one that I like. NEVER had such a worthless appliance and I'm stuck with it!!
Response from frigidaire.comBy Owen, Online Outreach Specialist, June 2, 2023
Hello Barbburns992,
Oh no! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. Just to give you a heads up in regard to a proper cleaning of the dishes and uses of detergents or powders, you can visit your manual and go to page 9 to 13 to get more additional information with this. Moving forward, if you need further assistance, we can discuss this further. and don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Oh no! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. Just to give you a heads up in regard to a proper cleaning of the dishes and uses of detergents or powders, you can visit your manual and go to page 9 to 13 to get more additional information with this. Moving forward, if you need further assistance, we can discuss this further. and don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on May 31, 2023
Posted by: lkwgray
[This review was collected as part of a promotion.] Dishwasher has 3 racks, washes dishes very well and gets them clean. The drying cycles just do not dry the dishes, we have tried every option this dishwasher offers and it always ends up with the majority of the load still wet when completing a cycle.
Response from frigidaire.comBy Angel, Online Outreach Specialist, June 1, 2023
Hello, Valued Consumer!
We are sorry to hear you are experiencing issues with your dishwasher. We understand your frustrations, and we want you to know that we are here to help. For drying issues, Top Rack should be used for smaller items. Bottom Rack should be used for large items. NOTE: Plastics will not completely dry. If able, when cycle completes, open door for a few seconds to allow steam & moisture to escape and reduce wetness inside. Rinse aid improves drying, reduces water spots and filming. With it water sheets off dishes rather than forming water droplet. In some models, you can adjust rinse aid levels. Also, adjusting the dispensers setting, may help improve drying performance. Should you have any questions or concerns, please know we're here to help. You can connect with us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist. -Angel
We are sorry to hear you are experiencing issues with your dishwasher. We understand your frustrations, and we want you to know that we are here to help. For drying issues, Top Rack should be used for smaller items. Bottom Rack should be used for large items. NOTE: Plastics will not completely dry. If able, when cycle completes, open door for a few seconds to allow steam & moisture to escape and reduce wetness inside. Rinse aid improves drying, reduces water spots and filming. With it water sheets off dishes rather than forming water droplet. In some models, you can adjust rinse aid levels. Also, adjusting the dispensers setting, may help improve drying performance. Should you have any questions or concerns, please know we're here to help. You can connect with us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist. -Angel
Written by a customer while visiting frigidaire.com