Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,453 Reviews)
Rating breakdown 2,453 reviews
5 Stars
1,504
4 Stars
600
3 Stars
178
2 Stars
65
1 Star
106
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
5
Stylish and great buy
on March 31, 2022
Posted by: My little guy
[This review was collected as part of a promotion.] This dishwasher is not only very stylish but also great buy. It’s easy to use and tough. Leaves my dishes nice and clean
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dishwasher
on April 2, 2022
Posted by: KristyB
[This review was collected as part of a promotion.] Beautiful finish(stainless) and looks very nice in my kitchen. Husband and I installed ourselves and it was pretty simple. The installation directions were very clear combined with YouTube. Loads easily and all my dishes have come out spotless. Very quiet - we don’t even hear it running and we have an open concept kitchen/dining/living so that was important to us. Love the third rack
Written by a customer while visiting frigidaire.com
Customer Rating
1
Absolutel garbage
on April 3, 2022
Posted by: Meat
Bought this appliance because we bought a fridge that we absolutely love and the dishwasher was affordable and had all the features we wanted. Install was easy and start up was a breeze that's the end of our bliss! Shortly after using it we started getting i20 codes. A million videos and troubleshooting examples and nothing same code at tge same time in the cycle! The machine is barely a year old and if you don't stand over it and restart it the thing is useless! Will be the last product I buy from this company if the problem is not resolved!
Response from frigidaire.comBy Christy, Online Outreach Specialist, April 5, 2022
We’re sorry to learn your dishwasher hasn’t performed as expected. We place a great deal of emphasis on manufacturing quality products, but there are occasions when things may not go as they should. We’ve reached out via email to learn more about your service experience so we can determine how best to address your situation. We look forward to working with you. -Christy
Written by a customer while visiting frigidaire.com
Customer Rating
2
Should be better
on April 4, 2022
Posted by: Kendall1970
[This review was collected as part of a promotion.] Top rack is useless, bottom rack is to small and no matter how small or large the load is NOTHING comes out dry I usually have to let everything dry on the counter.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , April 5, 2022
Thanks for bringing your concerns to our attention. Please review the below video for tips that should resolve your concerns regarding the dishes not drying.
We would love to learn more about your concerns regarding the racks so that we can properly assist. When you have a moment, please join us on a Live Chat via Frigidaire.com. -Bianca
https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/
We would love to learn more about your concerns regarding the racks so that we can properly assist. When you have a moment, please join us on a Live Chat via Frigidaire.com. -Bianca
https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/
Written by a customer while visiting frigidaire.com
Customer Rating
3
SS Dishwasher
on April 5, 2022
Posted by: Deni 1969
[This review was collected as part of a promotion.] Disappointed with the drying capabilities. Dishes are not dry even overnight. I still have to wipe the silverware and sone of the other dinnerware.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 6, 2022
Deni 1969, this is certainly not the experience we want you to have with your dishwasher and we thank you for bringing it to our attention.
Some tips that can help with your drying concern, is to ensure that the incoming water is 120 degrees Fahrenheit and that you are using rinse aid.
You are able to view additional helpful tips using the following link, https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/.
In the event the tips provided do not resolve your concerns, please connect with us via Live Chat on www.frigidaire.com and one of our experts will be happy to assist.
Best Regards,
Ciara
Some tips that can help with your drying concern, is to ensure that the incoming water is 120 degrees Fahrenheit and that you are using rinse aid.
You are able to view additional helpful tips using the following link, https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/.
In the event the tips provided do not resolve your concerns, please connect with us via Live Chat on www.frigidaire.com and one of our experts will be happy to assist.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 6, 2022
Posted by: Jai65
[This review was collected as part of a promotion.] This dishwasher cleans and dries well. The 3rd rack is perfect for smaller items. So far it has worked perfectly!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Still Broken
on April 6, 2022
Posted by: Cruter
[This review was collected as part of a promotion.] The dishwasher was able to complete one cycle before it began having errors. It has been broken ever since. So basically, I've had a broken dishwasher for almost 2 months. I doubt I'll be buying Frigidaire again in my life.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, April 7, 2022
Hello, Cruter! We’re sorry to hear the error codes being displayed on your new dishwasher, and this is certainly not the norm or the experience we’re hoping for. We understand you’re currently in the process of having this repaired and after checking with the servicer, it looks like they are just waiting for the last part to arrive. If you don’t receive an update regarding this soon, we’re more than happy to see how else we can help in this situation as we want to ensure you’re able to enjoy your dishwasher again as soon as possible! We’re here if you need us through our Live Chat or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST). ~ Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dishwasher
on April 7, 2022
Posted by: Mq238
[This review was collected as part of a promotion.] Very quiet works excellent
Written by a customer while visiting frigidaire.com