Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Average customer rating
4.4
(2,453 Reviews)
Rating breakdown 2,453 reviews
5 Stars
1,504
4 Stars
600
3 Stars
178
2 Stars
65
1 Star
106
Customer Reviews for Frigidaire - 24" Top Control Built-in Panel Ready Dishwasher with 3rd Rack, EvenDry, and 49dBA - Stainless Steel
Customer Rating
5
Great quality dishwasher
on March 18, 2022
Posted by: Jwillspy
[This review was collected as part of a promotion.] We have loved this dishwasher since day one. It does an amazing job getting the dishes clean without us having to pre wash by hand. The adjustable top rack and additional 3rd rack add great versatility and value.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire Dishwasher
on March 20, 2022
Posted by: Mike J K from MA
[This review was collected as part of a promotion.] I purchased this dishwasher to replace my 10 yr old dishwasher that wasn't worth fixing. I purchased this appliance online without seeing it in person. A couple of things stand out. Pros: easy to install, relatively quiet, ability to clean many dishes at a time. Cons: I must now prewash the dishes as this dishwasher doesn't seem to clean off all the food like my last dishwasher despite following the loading instructions. The door is very light weight and the outside panel easily bends when pushed (even when wiping down the door)--so far no issues, but not sure how this will stand up over time. Lastly, personal preference, we didn't like the utensil holder that came with this dishwasher as it didn't have the slots to separate the utensils; our solution, we switched it out for the one from our previous dishwasher; problem solved.
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , March 21, 2022
We appreciate your feedback, Mike J K from MA. Thank you for taking the time to share your experience as well as your highs and lows. While we are happy to know that you are enjoying some of the features like the quiet operation and thrid level rack; we are sad to hear you are having trouble with other things such as the cleaning performance. Check out this short troubleshooting video to see if it addresses your concerns.
https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishwasher-Is-Not-Cleaning/
If not, please reach us directly so we can assist. We are available from 8:30 am to 8 pm EST, Monday through Friday. Connect by phone at 800-374-4432 or via Live Chat on our website. ~Keyanna
https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishwasher-Is-Not-Cleaning/
If not, please reach us directly so we can assist. We are available from 8:30 am to 8 pm EST, Monday through Friday. Connect by phone at 800-374-4432 or via Live Chat on our website. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 21, 2022
Posted by: TalZak
[This review was collected as part of a promotion.] Outstanding Machine
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works well, Cleans well.
on March 24, 2022
Posted by: Barbs5844
[This review was collected as part of a promotion.] I've only used it a few times and it is very quiet and cleans well. I especially like the third rack for odd-shaped utensils. My first Frigidaire lasted 20+ years and I'm looking forward to the same quality with this one. Well worth the price.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Dishwasher
on March 25, 2022
Posted by: Sisters Together
[This review was collected as part of a promotion.] The dishwasher looks good, cleans the dishes as expected and dries them dishes well.
The cycle takes longer than I would like. We are used a shorter time to finish the process.
I am not pleased with instructions in manual as how to get the dishwasher started. After many tries, the dishwasher will eventually start. Wondering if something is wrong with me or the dishwasher.
The cycle takes longer than I would like. We are used a shorter time to finish the process.
I am not pleased with instructions in manual as how to get the dishwasher started. After many tries, the dishwasher will eventually start. Wondering if something is wrong with me or the dishwasher.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , March 28, 2022
Thanks for taking the time to share your feedback with us. We are happy to hear the dishwasher is working well for you but understand you have some concerns regarding the dishwasher starting.
We would love to learn more about your concerns so that we could properly assist. At your earliest convenience, please join us on a Live Chat via Frigidaire.com for assistance. -Bianca
We would love to learn more about your concerns so that we could properly assist. At your earliest convenience, please join us on a Live Chat via Frigidaire.com for assistance. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 25, 2022
Posted by: dimble27
[This review was collected as part of a promotion.] We love the design and space that the dishwasher gives us. It is extremely quiet when it is running and my wife loves the 3rd rack on top. Very happy with our purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Quiet!
on March 28, 2022
Posted by: tyj85
[This review was collected as part of a promotion.] So far I am enjoying how quiet this dishwasher is compared to my older one.
I have to put my ears to the door the make sure it is running.
I have to put my ears to the door the make sure it is running.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Dishwasher Review
on March 30, 2022
Posted by: Not happy 1
[This review was collected as part of a promotion.] Not happy! This dishwasher is LOUD! Does not dry well. Every night it has a different cycle time, even though we always use the same cycle.
Just not happy with the purchase. Because I detest the dishwasher so much, I will probably have to put up with it the rest of my life.
Just not happy with the purchase. Because I detest the dishwasher so much, I will probably have to put up with it the rest of my life.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, March 31, 2022
We appreciate you providing us your feedback, but we’re saddened to learn your new dishwasher isn’t meeting your expectations. Since this is never the experience we’re hoping you’ll have, we’d like to see if we can help. The cycle times are usually approximate and will vary depending on the options selected or the time may be extended to ensure the right water temperature is reached for an optimal clean. But for a few great tips to fully utilize or improve your dishwasher’s drying performance, check out https://www.frigidaire.com/Owner-Center/How-to-Videos/Dishwasher/What-To-Do-If-Your-Dishes-Are-Not-Drying/. If there are any questions about your new appliance, please feel free to connect with us via Live Chat on our website or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST). We’ll be here if you need us! ~ Hailea
Written by a customer while visiting frigidaire.com