Customer reviews from belkin.com
Belkin - BOOSTCHARGE USB-C Portable Charger 10K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Rose Gold
Average customer rating
3.6
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
26
4 Stars
7
3 Stars
6
2 Stars
7
1 Star
10
47%of customers recommend this product.
(
9 out of
19)
Customer Reviews for Belkin - BOOSTCHARGE USB-C Portable Charger 10K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Rose Gold
Customer Rating
1
no power passthrough
on August 26, 2024
Posted by: yoco
it does not have power passthrough. its totally useless if you want to use it as auto power failure backup for a router or camera.
i mean, it can not charge itself and power up a device connected to it at the same time. when the charging of powerbank starts at usb-c port, it cuts off the power at usb-a ports.
are you kidding me?
i mean, it can not charge itself and power up a device connected to it at the same time. when the charging of powerbank starts at usb-c port, it cuts off the power at usb-a ports.
are you kidding me?
Response from belkin.comBy CustomerService, August 27, 2024
Hi, yoco,
We apologize for the inconvenience this has given you. Yes, our Belkin BPB011 does not support pass-through charging.
Anyhow, please allow us to look into this further as we would want to make things right. Reach out to our phone support team through our hotline, which may be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
We apologize for the inconvenience this has given you. Yes, our Belkin BPB011 does not support pass-through charging.
Anyhow, please allow us to look into this further as we would want to make things right. Reach out to our phone support team through our hotline, which may be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
Finicky
on September 27, 2024
Posted by: Vyv19
charges fine but sometimes randomly stops charging and the usb-a to usb-c charger doesn’t fit my iPhone 14 Pro so I have to use another cord. Any idea why this is???? Alternatives??
Response from belkin.comBy CustomerService, October 2, 2024
Hi, Vyv19,
Many thanks for the 4-star rating. We can’t wait to welcome you back for another outstanding experience.
Should you have any questions or other concerns regarding our products, feel free to get in touch with us at any time. You can contact us directly through email at BelkinCares@belkin.com, or you can call us through our hotline numbers found at this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Many thanks for the 4-star rating. We can’t wait to welcome you back for another outstanding experience.
Should you have any questions or other concerns regarding our products, feel free to get in touch with us at any time. You can contact us directly through email at BelkinCares@belkin.com, or you can call us through our hotline numbers found at this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Donald Wilson
from Washington, DC
Verified Purchase:Yes
Heavy, but powerful. Recharged our, and others phones on a multi-day tour away from power outlets for 16-18 hours each day.
I would recommend this to a friend!
Response from belkin.comBy Customer Service, December 3, 2024
Hi Donald Wilson,
We’re glad the Belkin Power Bank BPB011 works well for your charging needs. We're excited to welcome you back for another excellent experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
We’re glad the Belkin Power Bank BPB011 works well for your charging needs. We're excited to welcome you back for another excellent experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Posted by: AngelLA
from LA
Verified Purchase:Yes
best portable charge out in the market. I would definitely purchase before the sell out
Response from belkin.comBy Customer Service, April 8, 2025
Hi AngelLA,
Thanks for the high praise! We're excited to welcome you back for another outstanding experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Thanks for the high praise! We're excited to welcome you back for another outstanding experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Do not buy this power bank
on April 20, 2025
Posted by: TerribleProduct
Purchased this on a recent trip as my phone ran out of power. It served its purpose out of the box, but the issue is with the charging, as others have stated. You can only use the supplied cable to charge the device, which makes absolutely no sense. It’s a USB-C which plugs into the unit, and a USB-A on the other end. I’m sure they made this decision either to save money on the production cost of the unit, or made the assumption that they could get additional revenue from cable purchasers once you lost the one supplied. This is one of my first Belkin products and based on this charge bank experience, it will probably be my last one.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, April 22, 2025
Hi there,
Thanks for sharing your review of the Belkin Power Bank 10K (BPB011). Please know that you can use the supplied cable to recharge the power bank and to charge your mobile device. Simply plug it into the appropriate USB port of the power bank according to your charging needs. Nonetheless, rest assured that we have taken note of your feedback and shared it with our team.
For troubleshooting and warranty assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Thanks for sharing your review of the Belkin Power Bank 10K (BPB011). Please know that you can use the supplied cable to recharge the power bank and to charge your mobile device. Simply plug it into the appropriate USB port of the power bank according to your charging needs. Nonetheless, rest assured that we have taken note of your feedback and shared it with our team.
For troubleshooting and warranty assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Great product but falls short
on June 25, 2025
Posted by: Onepstein
I was traveling to London and forgot to bring a power bank, so I purchased this at the airport (for what turns out was double the price). Then get to London only to find out that I can't charge the power bank without a USB-A plugin. Very disappointing, for what is otherwise a product I immediately enjoyed using. Nowhere on the box does it indicate this.
I would recommend this to a friend!
Response from belkin.comBy Customer Service, June 26, 2025
Hi! We’re very sorry to hear that you had a bad experience upon purchasing our Belkin power bank. If you’re open to discussing this further, please call or message us at any of our support platforms.
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
Maryann
Belkin Support
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
Maryann
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
The Best Power Bank I've Ever Used!!!!!!
on July 4, 2025
Posted by: Hollywood1779
Just got it but so far definitely loving it!!!!! I find myself out and about alot and if I'm in my car it has to be on in order for me to be able to charge my phone, so this power bank is exactly what I needed!!! I was a little skeptical about it because I've gotten power banks in the past that didn't work very well, but this one definitely works very well and has been fully charged since I got it!!! Plus it's Rose Gold colored instead of black or white like everything else.
Definitely recommend!!!
Definitely recommend!!!
Response from belkin.comBy Customer Service, July 4, 2025
Hi there,
Many thanks for sharing your review of the Belkin BPB011 power bank. We're excited to welcome you back for another wonderful experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Many thanks for sharing your review of the Belkin BPB011 power bank. We're excited to welcome you back for another wonderful experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Worked the first few months
on July 15, 2025
Posted by: sean in va
from Fairfax, va
Stopped working after 6 months. Seems like a lot of people are having the same problem. It charges up itself, but doesn't charge anything plugged into it
Response from belkin.comBy Customer Service, July 18, 2025
Hi there,
Help is here! Please email us at BelkinCares@belkin.com with the details below for further assistance:
• The link on this post
• A copy of the receipt
• A photo of the device
• The model and OS version of your phone
• Your full name
• Your phone number
• Your shipping address in this format
- Street:
- City:
- Zip/Postal Code:
- State/Province:
- Country:
Regards,
Jean
Belkin Support
Help is here! Please email us at BelkinCares@belkin.com with the details below for further assistance:
• The link on this post
• A copy of the receipt
• A photo of the device
• The model and OS version of your phone
• Your full name
• Your phone number
• Your shipping address in this format
- Street:
- City:
- Zip/Postal Code:
- State/Province:
- Country:
Regards,
Jean
Belkin Support
Written by a customer while visiting belkin.com