Customer reviews from belkin.com
Belkin - BOOSTCHARGE USB-C Portable Charger 10K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Rose Gold
Average customer rating
3.6
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
26
4 Stars
7
3 Stars
6
2 Stars
7
1 Star
10
47%of customers recommend this product.
(
9 out of
19)
Customer Reviews for Belkin - BOOSTCHARGE USB-C Portable Charger 10K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Rose Gold
Customer Rating
2
Not fully chargeable
on November 1, 2024
Posted by: Boop
Purchased a pre-charge power bank, BPB 011, but it was only charged to 50%.
Tried charging later, only charges to 75%.
Tried charging later, only charges to 75%.
Response from belkin.comBy Customer Service, November 26, 2024
Hi Boop,
Thanks for sharing your review of the Belkin Power Bank BPB011. Rest assured that we have taken note of it.
Let's have our support team help you with the troubleshooting. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Thanks for sharing your review of the Belkin Power Bank BPB011. Rest assured that we have taken note of it.
Let's have our support team help you with the troubleshooting. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Unable to fully charge
on September 1, 2024
Posted by: Peza
Bought it, charged a cell phone from 50 % to 100 %, that worked.
Then when I figured out how to charge the belkin back up, it remained at 3 blinking lights ( indicating it is being charged ?) for 8 hours, Never got to a 4 light charge .
Then when I figured out how to charge the belkin back up, it remained at 3 blinking lights ( indicating it is being charged ?) for 8 hours, Never got to a 4 light charge .
Response from belkin.comBy Customer Service, September 1, 2024
Hi Peza,
Thanks for sharing your review of the Belkin Power Bank 10K/20K. We'd like to have our support team help you with the troubleshooting of your device. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Thanks for sharing your review of the Belkin Power Bank 10K/20K. We'd like to have our support team help you with the troubleshooting of your device. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Dependable, Ive had the Belkin 10K for 5 years.
on December 22, 2024
Posted by: BasG
from Cedar Rapids Iowa
I bought the gold colored 10k Belkin 5 years ago and it has worked so well I bought 4 more for Christmas gifts this year for my kids and their spouses.The gold is not offered anymore and it came with 2 USB -A and 1 micro USB that you charge it with.I use the old gold all the time still and it hasn't failed me. I bought pink’s and blue’s and love the colors for my kids.I probably will treat myself to one of the new ones with the USB-C although my old one is still going strong.
I would recommend this to a friend!
Response from belkin.comBy Customer Service, December 29, 2024
Hi BasG,
Thanks so much for sharing your experience with the Belkin power bank BPB011. If there’s anything specific, you’d like to see more of, feel free to let us know.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Thanks so much for sharing your experience with the Belkin power bank BPB011. If there’s anything specific, you’d like to see more of, feel free to let us know.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Heats up all devices
on July 18, 2025
Posted by: Annammal
This power bank heats up my phone or AirPods every time I use it. It makes them very very hot, and the phone is new! It was a gift but I’d like to return it.
No, I would not recommend this to a friend.
Response from belkin.comBy CustomerService, July 18, 2025
Hi Annammal,
We're very sorry to hear that your power bank is causing your devices to heat up so much. We'd like to assist you with this issue and explore options for a return or replacement. Please immediately stop using the power bank for the meantime and contact our support hotline. You can find the contact details here: https://www.belkin.com/support-article/?articleNum=55022.
Our team will help diagnose the problem and guide you through the next steps. We sincerely apologize for any inconvenience or concern this has caused.
Regards,
Marie
Belkin Support
We're very sorry to hear that your power bank is causing your devices to heat up so much. We'd like to assist you with this issue and explore options for a return or replacement. Please immediately stop using the power bank for the meantime and contact our support hotline. You can find the contact details here: https://www.belkin.com/support-article/?articleNum=55022.
Our team will help diagnose the problem and guide you through the next steps. We sincerely apologize for any inconvenience or concern this has caused.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Buyer Beware - Fundamentally Flawed
on December 15, 2024
Posted by: rcinnyc
from New York, NY
Needed some portable chargers and bought 4. Connected them to fast USB-C chargers for hours, and nothing happened. No blinking light, no progress lights - nada. I tried Apple USB C cables, Thunderbolt cables, third party USB-C cables.
Nothing happens.
The ONLY cable that works to charge the Powerbank 10K is the included 5" USB-A to USB-C. It must be a nonstandard USB-C port in that it only recognizes Belkin's cable. But - what a stupid decision. Fast charge? No. Moved to your gear to USB-C? Better hold on to an old charger just for this PowerBank.
For a product that claims it frees us from having to charge all the time, it actually requires two additional items to be in your carry if you ever want to charge it.
This is so "un-Belkin-like" I can't even believe I need to warn others about this dud product.
Shame on you, Belkin .
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, December 19, 2024
Hi, rcinnyc,
We totally understand your sentiments and this is not the experience that we wanted you to have with our device. Please email us at BelkinCares@belkin.com with the link on this post for further assistance.
Regards,
Jean
Belkin Support
We totally understand your sentiments and this is not the experience that we wanted you to have with our device. Please email us at BelkinCares@belkin.com with the link on this post for further assistance.
Regards,
Jean
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Decent product / poor instruction manual
on May 25, 2022
Posted by: purplefingers
from Bristol, UK
A panic buy when at my railway station I was worried my phone was running out of juice (my ticket was on my phone). The power bank had charge which is great but I am frustrated by the instructions on recharging the powerbank which I have now worked out but it has been a confusing process working it out. I think this will work out to be a good purchase but it's a shame the instruction manual wasn't comprehensive / easy to digest.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Posted by: Anonymous
Verified Purchase:Yes
Compact and airline compliant. Works well. Comes with cable to use in charging.
Written by a customer while visiting belkin.com
Customer Rating
5
Very good charger
on May 27, 2022
Posted by: Bri1
from Tucson AZ / Boston MA
I love the color of this charger. The pink is so pretty! It’s a very good for the iPhone 13 pro max. You don’t have to charge it after every use like the Belkin 2500 charger that you stick to the back. This is very convenient. The only negative is when I’m charging my iPhone through the USB - C it keeps falling out if I’m walking with it in my hand. I tried using a Belkin cord and the same thing happens. It charges faster then some other chargers.
I would recommend this to a friend!
Written by a customer while visiting belkin.com