Customer reviews from Samsung US
Samsung - M50D 27" LED FHD 60Hz 4ms Smart Monitor with HDR 10 (HDMI, USB) - Black
Average customer rating
4.8
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
87
4 Stars
15
3 Stars
4
2 Stars
1
1 Star
0
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Samsung - M50D 27" LED FHD 60Hz 4ms Smart Monitor with HDR 10 (HDMI, USB) - Black
Customer Rating
3
User Interface is about as bad as it gets
on August 25, 2024
Posted by: Oola
from New Orleans, A
Expertise:Expert
Decent enough TV. The requirement to use the Samsung login to synch all of your app passwords (Netflix, Hulu, etc.) is a deal breaker. That and just the absolute abomination that is the user interface. Luckily, I had an extra AppleTV laying around so I'll use that for the streaming and let the M5 be just a dumb monitor.
Features
1
Performance
4
Design
2
Value
3
Response from Samsung USBy Samsung, August 26, 2024
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding quality and ease of use
on August 7, 2024
Posted by: Tburk1
[This review was collected as part of a promotion.] We absolutely love this monitor. I’m not tech savvy and had no issues connecting or using any of the features. The sound quality and volume exceeding my expectations.I was suprised to hear such quality of sound, even when the volume was at the mask. It connects with all our Bluetooth devices and headphones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has it all.
on October 1, 2025
Posted by: Menace
[This review was collected as part of a promotion.] I use this monitor for my music studio but when I’m not producing I can easily switch and use it like a regular tv. Easy transition, clear picture and a plethora of connections. It’s the perfect monitor for any cpu or laptop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Clarity missing while using as monitor
on September 22, 2024
Posted by: Mahi24
[This review was collected as part of a promotion.] As a TV, it's very good. Nice clarity, sound etc
As a monitor, clarity is missing
As a monitor, clarity is missing
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good Picture / Lacking Performance
on March 18, 2025
Posted by: JRod57
Expertise:Intermediate
The picture quality on this monitor is great, but the overall experience is frustrating. Switching between connections is incredibly slow, and the software lags frequently. I’m fully up to date on software updates and have super fast WiFi, so that’s not the issue. If you’re looking for a monitor primarily for display quality, it’s solid, but if you plan to use the smart features often, be prepared for some sluggish performance.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
4
Response from Samsung USBy Samsung, March 24, 2025
We are very sorry for the problems you have encountered with your M50D monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, X)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a manufacturer's limited time warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, X)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a manufacturer's limited time warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
Written by a customer while visiting Samsung US
Customer Rating
5
Great value!
on August 13, 2024
Posted by: Miru
from Miami, FL
Expertise:Intermediate
I bought it last month and is excellent. Amazing features at a great price!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great and easy to use
on August 21, 2024
Posted by: theo2theo
[This review was collected as part of a promotion.] use with MacBook air m1 and it's a perfect match for a smaller laptop to work on design
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on September 7, 2024
Posted by: Garza
from Denver, Colorado
Expertise:Intermediate
Terrific value. Technology rich features. Ease of understanding how best to use it. 😉📌
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US