Customer reviews from otterbox.com
OtterBox - Symmetry Folio Series for Apple iPad Air 13-inch (M4), Apple iPad Air 13-inch (M3) and Apple iPad Air 13-inch (M2) - Coastal Evening
Average customer rating
3.2
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
1
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
1
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for OtterBox - Symmetry Folio Series for Apple iPad Air 13-inch (M4), Apple iPad Air 13-inch (M3) and Apple iPad Air 13-inch (M2) - Coastal Evening
Posted by: Unhappy shopper
Verified Purchase:Yes
Very thin and flimsy not well built no drop protection at all.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 28, 2025
Hello! Thank you for your feedback! We are always looking to improve on our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: CB31
Verified Purchase:Yes
I like this case and it is as described. I will say that I don't love the angle that it props the iPad at and it sometimes falls, so not particularly stable.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Not great, but not many other options out there
on February 22, 2026
Posted by: Drew
Verified Purchase:Yes
Not as good as previous products. Folding stand does not stay in place well. Magnet that keeps folding tab behind iPad is not strong enough. Pros: seems to protect iPad well from impact.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, February 23, 2026
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: xxxx
Verified Purchase:Yes
Great protection. The only downside is the pencil is only held on by the magnet on the side of the iPad. When cover is open, pencil can fall off.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Clinical PsyD 2025
Verified Purchase:Yes
great product from a great company! 10/10 WOULD RECOMMEND
I would recommend this to a friend!
Written by a customer while visiting otterbox.com